Cl nicas de Reproducci n Asistida y Fertilidad IVF-Life
Based on authentic user experiences
Catherine
6737 reviews
N/A
5 months ago
Disrespectful staff who talk about you behind your back
I m from the UK and was considering using this clinic for treatment Upon beginning the consultation process I complained that all their forms needed printing I didn t have access to a printer vs allowing electronic completion like all other clinics I was being served by Cindy who was one of the staff members assigned to care for international clients She was very unfriendly and just kept insisting electronic completion or any other solution was impossible I explained that it would be hard for me to continue without being able to complete the forms and she went ahead and cancelled my appointment without any final confirmation from me But then something worse happened She accidentally rang my mobile and left a long voicemail message where she was speaking about me really badly to a colleague Obviously she didn t know she was doing this but she said very bad things - things you wouldn t want someone in a fertility clinic to say to a potential patient Maybe I had been difficult asking for paperless solutions but no one deserves to be ridiculed or called crazy Going through this process is hard enough hormones are out of control you d think staff at these clinics would be tolerant I made a formal complaint and asked if Cindy could please provide me with a written apology and they refused The clinic said they were sorry but when I pressed them to please have Cindy apologise human to human they sent a short and rude reply saying they wouldn t help further They didn t even want to hear the message Cindy left I just couldn t understand this Mistakes happen apologising is the right thing to do Not doing so says something about the values of a company I ve since chosen another clinic in Alicante and they are so lovely They care about the people they re helping their forms are all electronic and I m certain they wouldn t hire anyone who would slander clients behind their back Maybe this clinic is good at what they do I can t comment on that But all I can say is that they don t speak nicely about clients and won t try and make amends when caught
J
6737 reviews
N/A
5 months ago
DO NOT use this clinic NO USE esta cl nica
DO NOT use this clinic They do not care at all Had a failed IVF with them spent gobs extra for extensive testing they ve not even the decency to tell me why I m not getting pregnant Abusive staff that yells at you even on embryo transfer day NO USE esta cl nica No les importa en absoluto Tuve una FIV fallida con ellos gast gotas adicionales para pruebas exhaustivas ni siquiera tienen la decencia de decirme por qu no me quedo embarazada Personal abusivo que te grita incluso el d a de la transferencia de embriones
EM NW
6737 reviews
N/A
5 months ago
untrustworthy and incopetent
This is a bad place where it is unclear whether you are being lied to or doctors are just poorly qualified have a bad judgment or being greedy I had several transfers at this clinic First of all their egg donors are poor First donor - no viable eggs Second donor only one embryo one mosaic and one lost during thawing thus lots of lost time Ended up with donor embryos which are always going to be more inferior According to Dr Herrera I somehow attract bad luck This person has no problem insult patients - look at google reviews IVF Spain Alicante will not disclose the formula how they calculate success rates they publish on web neither they know their live birth rate which is one of the most important information when you need to understand how good facility is They lie You will have to prove your pregnancy and if you miscarry you will have to send the prove as well They seem not to know that the difference between these two numbers may be very close to live birth rate which is way smaller than their advertised numbers I have multiple fibroids as large as 10 cm which for this organization are not a problem because once there was a woman and the fibroid was sticking out of her belly and she gave birth to a baby this is story from a director Dr Rogel As you can see this story is full of facts which are relevant to my case You can hear staff gossiping and comment on other patients and lots of other items I could list here Alicante is nothing but a small beach town so is the mentality and professionality of this place If you need to go to Spain for legal reasons look at places in a big cities There are other countries in Europe which have same liberal laws If you don t get answers to your questions move on Good places will openly provide statistic and also honest chances to get pregnant considering your situation If the organization has a good web site it means they found a good web designer not that they are providing good treatment Close to 40 000 EUR expenses waisted time and last chance to have a baby don t be me Now I am looking for a medical lawyer because no organization shall be allowed to do what they do and I want my money back This will be a long haul Too I already visited two independent specialists in different counties and they both say that given the size of the fibroids and their position that even if I got pregnant I would never carry a baby to term My GP was telling the same thing long time ago but I though he is exaggerating Team in Alicante seemed to have much more optimistic hopes for me Just that I also had a silent miscarriage because the fetus was genetically abnormal I guess just another bad luck or would that be yet another poor embryo IVF Alicante does not know why any of my pregnancies didn t have a happy end They don t know what is their live birth rate number or why their donor pool is poor They know however very well that it is not their fault I strongly advise you not to use this place
Azalea
6737 reviews
N/A
5 months ago
It was a horrible experience
It was a horrible experience I wasted 15K for nothing I was bullied and told-that i have no chances for anything Run away from this clinic at least in Alicante avoid doctor Pak by all means He will treat you disrespectfully Their administration process is badly organized They just keep sending you bills without adjusting and explaining them Their offer is far from real cost you are going to have Almost double Its very bad Horrible still shaking from all that shit
Liam Hill
6737 reviews
N/A
5 months ago
We would like thank ivf Spain for all
We would like thank ivf Spain for all they have done for us there attention to detail is phenomenal Melissa and the team was there for us from day one with step by step help and guidance quick and efficient response times and most important very professional in all they do we would highly recommend these to anyone starting ivf we felt at ease all the way through best regards mr and Mrs hill
C McElroy
6737 reviews
N/A
5 months ago
I cant praise this clinic enough
I cant praise this clinic enough Dr Herrera and her team are exceptional From our first meeting right through to the birth of our beautiful daughter Any queries or questions we had were always quickly dealt with by Melissa who was always available to us and more than happy to assist Thank you so much for making our family complete