IVF London Private Fertility Clinic in London Hertfordshire
Based on authentic user experiences
Francesca
6733 reviews
N/A
5 months ago
They misdiagnosed me and gave me the
They misdiagnosed me and gave me the menopause shot because of it To date haven t even refunded for the scans they did by their negligence Worst experience of my life
Erica
6733 reviews
N/A
5 months ago
It is appalling that people s distress are used to make money out of it
I had a 3D Aqua scan appointment that I attended on Thursday 21st of November at 2 00 pm As soon as I got to the clinic I was asked to pay 475 before the scan After waiting for more than an hour to be seen by a doctor I was finally received by a doctor The scan didn t go ahead under the pretext that I had an infection I am saying this because no test was done to prove this and I went to a different clinic a couple of days after to get a scan no infection was found I was told to go back to the receiption purchase some antibiotics for 30 and request a refund When I went to speak to the receptionist she told me that she will go to speak to the finance person Varsha and at first she refused to provide the refund When I told them that it wasn t my fault that this was cancelled she took me in a different room and proceeded to tell me that they needed to pay the doctor for his time and pay for the consummables I told her that this wasn t mentioned to me in advance and that she should provide this in writing Then she agreed to refund approximately 50 of the total cost At first I was told that this will be refunded back to the bank card that I used to make the payment and now I am having to write emails back and forth to them to receive the refund The last email that I received from them was to tell me that I am going to have to wait for 3 weeks
Francesca
6733 reviews
N/A
5 months ago
My experience
FACTUAL BACKGROUNDI attended IVF London seeking fertility advice They diagnosed me incorrectly and prescribed aggressive hormonal treatments including Prostap However just days later I obtained a second opinion at a different clinic That clinic performed more detailed scans and instead identified fibroids including a pedunculated fibroid that required surgical removal MY PERSONAL EXPERIENCEI believe the initial diagnosis from IVF London was incomplete or inaccurate since the second clinic uncovered a clear explanation for my fertility struggles fibroids which IVF London did not address In my view I was subjected to unnecessary treatments and scans that did not improve my fertility and I paid nearly 3 000 out-of-pocket for these services I have documented communication attempts requesting an explanation or refund for what I consider medically unjustified expenses yet I have not received a satisfactory response The stress from these unresolved issues has severely impacted my health including migraines and other symptoms I also have a documented diagnosis of Mast Cell Activation Syndrome MCAS which worsens under stress REQUEST FOR RESOLUTIONI am publicly sharing my experience because I want IVF London to address this matter I have repeatedly asked for a full refund only for treatments and tests that based on the second opinion were unnecessary Should IVF London choose to refund me I would welcome the opportunity to resolve this amicably WHY I M POSTING THIS REVIEWI m sharing these details in good faith to inform others about what happened in my specific case All statements here are backed by medical records second-opinion findings and documented communication logs which I m prepared to provide if needed It is my hope that IVF London will review my situation acknowledge any shortcomings and offer an appropriate resolution DISCLAIMERPlease note this review is based on my personal experience and opinions supported by the medical and billing records I have in my possession I encourage IVF London to reach out directly if they believe there is any factual inaccuracy as I am willing to discuss the matter further
martin
6733 reviews
N/A
5 months ago
My Wife and I recently had a initial
My Wife and I recently had a initial free mini consultation with a specialist I must say very professional and helpful And without hesitation booked their services Rachel explained the next steps and offered a discount Would highly recommend
Holly D
6733 reviews
N/A
5 months ago
Excellent clinic
Excellent clinic Personalised treatment We went here after failed cycle at Create St Pauls IVF London was much better and we wish we had been with them from the start The treatment was successful and resulted in the birth of our son but that s not the reason for the top rating The rating is based on the fact we received top treatment with cutting edge science in a relatively small clinic which was deeply personalised and made us feel much more comfortable than what we had experienced previously They give you the advice to work around your schedule but maximise your success which is important if you are working full time as there are a lot of appointments needed for IVF We wouldn t hesitate to recommend them