Iwebfusion Reviews

Amazing customer service and reasonable pricing for a small business owner

Fast friendly and helpful as always

Phenomenal Products and Services

jacob was exceptional He went far above and beyond to help us get our snag resolved He spent a lot of time with us and everything is now working wonderfully He was very patient and we really appreciate his service

great service above beyond

Have been with them for about one year and they are great - Nice to have quick service for the small issues I have as a newbie Highly recommended

I had a json error that prevented me

I am a small business owner that would deem myself technologically illiterate however I wanted to build my own website and own the content instead of sending my money to a website builder for various reasons The services at iWebFusion not only meet my needs as a small business but every time I have had a question or ran into an issue I couldn t solve the team has been incredibly responsive helpful and friendly The fundamentals of running a website still seem foreign to me in many ways and the team has helped solve anything I am mystified by every time Other hosting sites may have user interfaces that are more appealing to someone like me who doesn t understand the intricacies of coding or website set up some of that could be easier for me to navigate if I were to go those routes However the pricing and customer service of iWebFusion has served me well for many years Highly recommend

I greatly appreciate the service

After a panicked switch from another hosting provider to iWebFusion back in 2015 I have been incredibly happy ever since They have phenomenal server uptime they don t play any tricks with you like forcing you to upgrade or changing prices or products on you or other nasty practices that you ll find elsewhere their service is fast and phenomenal and every time that I ve needed help they ve been able to help me iWebFusion is one of those rare gems of a company that provides phenomenal products and services and has made me a loyal fan of theirs Give them a chance and you ll become a fan too

Amazing timely support

great service walked me through everything he was going to do did it and went above and beyond to find the backup file wizard from bluehost Got my hosting all transferred and running in a couple of hours

you guys are so nice

I had a json error that prevented me from making changes to my Wordpress website I first contacted support through online chat that was escalated and worked on by at least 4 different people The problem ended up being the firewall ModSecurity flagging changes I made as problematic Turning it off while I was working allowed me to finish building my website The team was fast to respond and friendly Their level of care and expertise got me back on my feet within a day I appreciate them all

Consistent quality service

I greatly appreciate the service attitude of the hosting company iWebFusion Their pricing is transparent and they re willing to take the time to consult with customers before any purchase ensuring the provision of services matches customers needs Throughout this process I could feel their sincere commitment to potential customers After the purchase whenever a customer service ticket was raised the response from the iWebFusion staff ranged from efficient to swift they essentially never kept a customer waiting too long They are very professional and extremely patient with me as a customer given my lack of technical background Despite my limitations they were willing to guide me slowly on how to set up my application Although at times there were some setups that did not meet usage requirements due to my application not being familiar to them they were willing to reset my server according to my wishes Their willingness to assist with patience and without showing any signs of annoyance deeply touched and impressed me

Competent reasonable staff

I was cloning a site I knew nothing about and so copied far more than necessary I was way over the plan limit The techs gave me the space and time I needed to complete the transfer