


Welcome to the Graveyard – Jack of the Dust
Based on authentic user experiences
Luis
6730 reviews
N/A
10 months ago
Statues Arrived Broken No service poor peeling paint
Statues Arrived Broken No service poor peeling paintStatues Arrived Broken with really poor peeling paintUpdate We downgraded to 1 star based on recent harassment from Jackofthedust slander and libel response from Jackofdust trying to repost gossip and PERSONALLY attacking their customers with fake news with non-credible sources Not only did they send broken statues they are now harassing us to try and silence the review Avoid them at all costs if you value your time and want to receive non DOA statues Jealous and envious people flattered you took the time to respond in such an immature way Means you are aware how much success we have received Statues Arrived Broken with really poor peeling paint Jack of the Dust is not legit they are refusing to cover it attempting to take advantage of its customers Buyer beware this brand DOES NOT INSURE THEIR packages HUGE RISK if damaged they will do NOTHING Be sure to file a chargeback against them- we warned them and tried to mutual come to a resolution prior to doing so in all fairness This review is justified if you had contacted with a resolution we would have not left a review or taken this down NOT SO SMART They treated it as a game that the customer has NO ability to deal with an Australia brand USE BUYER PROTECTION This experience is real we have an order number and emails from Jack of the dust not offering any support outside australia See Below for response not allowing for return label or any discounts when arrived broken Zack Jack of dust Hey I ve tried previously to create return labels but we run into complications with our courier service and can only create them locally for Australia Our courier does not support pre-paid labels and I ve tried countless times before customer This item was shredded I wouldn t want it repaired and they extort the system by knowing that people will not fork out 300 dollars to ship a parcel to Australia The right thing to do is apologize for your actions via your harassment but at this point please do not contact us again Our credit card has given us a full refund via the proper channels and we do not recommend this brand to anyone in any country and their limited edition making is fake Note to jack of dust Promoting fake blackmail articles is against the law If you continue to promote slander and fake news one more time not only will trust pilot block you from replying we will contact the press and you will share the experience Clearly we have never been sued and creating gossip to avoid a bad review shows how toxic you are as an artist and a brand Our claim against you is valid and we have every right to exercise buyer protection against a corrupt brand who s ego shades their general reasoning We offered you multiple times to send an apology and do the right thing If we keep getting followups the team will take action and notify Australian Press and Licensers whom you are not paying Its in your best interest to take the review like professionals Trying to discredit a genuine review is going to cause you bigger issues
Skye
6730 reviews
N/A
10 months ago
Extremely disappointed
Product was defective and took a very long time to arrive I will not be purchasing from them again
Shawn Tassone MD PhD
6730 reviews
N/A
10 months ago
Company shipped my order twice
Company shipped my order twice - supposedly and both times the postal service said they couldn t delivery it but they oddly enough never tried again to deliver I asked for a refund because I found this sketchy and alas I am out 400 so I would stay away from this company at all costs
customer
6730 reviews
N/A
10 months ago
Amazing
Professionally wrapped amazing art piece
Stephen Marsh
6730 reviews
N/A
10 months ago
Perfection
Item was received damaged despite packaging of high quality Full refund of return shipping and import duty given and a replacement sent out and packaged way over and above what would be expected to ensure safe delivery Cannot recommend highly enough - can only be judged on who they dealt with a problem and customer service was impeccable Thanks again Zach
Pascal K
6730 reviews
N/A
10 months ago
Perfect works of art and perfect customer service
I can only say the following about the figures the money is 100 worth it The attention to detail and the manufacturing process are simply on a perfect level Love my trophy from Jack of the Dust I would also like to briefly report on my experience with customer service I had a problem with my trophy and the customer service manager Zach took the time to help me with my problem At no time did I feel misunderstood I will order there again that s for sure I also don t understand how the other reviews can speak of a bad service for me absolute 5 star service Looking forward to more cool trophies maybe one from Fallout sometime that would be awesome