Jacuzzimanchester Reviews

Brilliant service

Brilliant service Had a nightmare customer repair and needed a rapid solution Jacuzzi made it happen with the correct part delivered the next day Happy customer happy me Well done

Excellent

Excellent Kyle diagnosed a pump issue and swapped out As I am new to having a Jacuzzi I also asked him several follow up questions since the my run through with the installation team for which he was extremely knowledgable and helpful and also gave me extra tips if I have issues

Fabulous sales and after sales service

The friendly and very knowledgeable advise given by all the staff was wonderful The care and attention to our needs was brilliant We felt safe and valued - still do - by All Weather Leisure Cannock

Very smooth process although high postage

Very easy to buy from and the whole purchase process from ordering to delivery was smooth and easy my only complaint would be about the postage costs being quite high for such a small item hot tub pillow

Excellent engineer

The engineer Mark came to rectify an issue with our tub He was not only punctual but worked away in our garden in the most hideous weather imaginable without so much as a grumble He replaced the circulation pump whilst spending time educating me on how to keep the water balanced - something which was not done so thoroughly when we first got the tub If only this sort of education was provided when the tub was first installed it would have saved a lot of guesswork and ultimately negated the need for a new circulation pump Mark is a credit to the company Pleasant well-mannered and knowledgeable

New Spa

Kept us informed throughout the purchasing and installation process Smooth install nothing was too much trouble Very professional teamVery pleased with the company Thanks guys Cannock branch

Great Engineer

Had a repair carried out following a leak in one of the pumps outside of warranty so job that was likely to cost Although Jacuzzi were busy and the anticipated repair was several weeks off the engineer had a cancellation so fitted us in early Daren who has worked on our tub before was smart and efficient confident in what he does and did a great job making sure water damage inside wouldn t occur in the same way again

Great service from the engineers

John and Daren were super helpful and friendly They fixed the problem quickly and efficiently and were also happy to provide some really useful advice too Excellent customer service Thanks guys