Jalexpetproducts Reviews

I have ordered a shoes for a birthday

I have ordered a shoes for a birthday present for my daughter on 3rd of May - 10 days later parcel still not dispatched

Ordered 2 weeks ago parcel still no

Ordered 2 weeks ago parcel still no shipped Spend over 100 Phones no answered Reported scammers

ITEM left NOT received Company useless

Parcel left outside of front door near plant pots Garden looks straight out onto a very busy road in a seaside town Item not there when I arrived home contacted them numerous times via email shop messages no response Finally when I got a response they more or less told me that I was lying that I contacted them straight away after delivery Even though I have dated timed email to proof when I contacted them I will never do business with this company AGAIN Out of pocket now and still have to purchase the same item from else where As long as business s are ok and making money Let s not worry about their customers

the worst return process ever

the worst return process ever a week in and still trying to sort this out i have phoned and emailed explaining that I did not get a receipt or email for proof of purchase they know i bought the dog coat yet still insist on me providing proof this is after having to get approved for a return It is made as difficult as possible with the intention in my view to grind down the customer until they give up bought once from them never again

Wonderful service and great guy

Wonderful service and great guy on the end of the phone Had a small delivery issue and the guy jumped on the case straight away and the dog food arrived next day Have already ordered my next bag Good to speak to a human and not an automated bot

Well what can i say apart from

Well what can i say apart from perfection If i could give more than 5 stars i would Needed a product for one of my hens and was desperate for assistance spoke to Jalex Pet Products and the guy went above and beyond to ensure i had the exact product i needed and my sweet hen is now bright as a button Coupled with the massive range i dont think i will need shop anywhere else again They simply cared

Ordered dog food online

Ordered dog food online and was able to collect the same day after contacting sales dept The main thing is though my Jack Russell loves the food I purchased Duck with sweet potato He can be a fussy eater but he loves this

Fantastic service and product delivered

Fantastic service and product delivered promptly within 48 hours

100 Brilliant products

100 Brilliant products - will keep ordering and recommending great customer service and fast superb delivery Thanks again