Jameslaurenceuk Reviews

FLAT 1 100 WARSTONE LANE B186DZ

FLAT 1 100 WARSTONE LANE B18 6DZ Very bad handling on MOULD issues One of the window frame in our property in the bedroom is very poorly installed and they are trying to blame our lifestyle issues None of the other windows have issues or rooms with temperature or condensation We should have known before we moved as the property was freshly painted and air-con was in the bedroom We didn t think it would be this bad This has travelled to our furniture and has made us ill nonstop over 3 months with a newborn in the room The agency No response or when they do respond there s no further actions and repairs The heating to repair the condensation and airflow is rated very poorly yet this would be the solution Very disappointed with the service of this agency and the landlord I hope future tenants of the property FLAT 1 100 WARSTONE LANE B186DZ see this before they rent it out

Totally Useless

I have had water leaking into my flat from the one above managed by James Laurence this has been ongoing for months I have had to remove the light from my kitchen as the water keeps tripping the electrics At first I had no idea so I called an emergency electrician which cost me 220 I contacted the Senior Letting Advisor who failed to act when I telephoned her a week later she suggested it was the neighbour s flat Never seen water cross a stairwell so was a bit annoyed plus the fact she hadn t made any effort to ascertain the facts apart from not realising this it just shows she knows nothing about the properties she is supposed to be looking after If you re a landlord I would stay well clear they won t look after your property

Avoid James Lawrence Estate Agency

Avoid James Lawrence Estate Agency Misleading and Money-Driven I had an extremely frustrating experience with James Lawrence Estate Agency Before paying my holding deposit I specifically asked if my poor credit score would be an issue They assured me that if there were any problems I would just need a guarantor However after going through the referencing process I was told I had failed and suddenly they denied ever saying a guarantor would be an option To make matters worse they refused to return my deposit and are now stalling when I asked for proof of the call recording claiming it takes 30 days to provide it This feels like a scheme to take people s money under false pretenses Very unprofessional and dishonest avoid them at all costs

Good communication and local knowledge

James Laurence Estate Agents have recently sold our rental property Henry was pro-active and kept us informed every step of the way I would not hestitate to recommend them as local letting agents and estate agents

Outstanding service

Conveyance can be stressful but James Laurence did absolutely everything to make the process as smooth and as efficient as possible with excellent and regular communication as well as helpful and professional advice Everyone in this company went above and beyond to make my experience very positive Would definitely use again

Excellent company

My daughter was relocating to Birmingham due to work we are not familiar with this city However James Laurence went above and beyond to find a suitable rental property in a lovely location for her Their customer service skills are excellent We were kept informed at all times during the process and the staff made it an enjoyable experience Most professional and efficient Estate Agency I have ever come across

Amazing experience from start to

Amazing experience from start to finish Cannot recommend enough especially Tom who supported me throughout the entire process from viewing the property to completion He would check in with myself and solicitors weekly to make sure everything was running smoothly and as fast as possible Process took just over three months