Jamespaddock Reviews

Sub-standard Stag alternator

I ordered an alternator conversion for my Stag but when I came to fit it it turned out to be non-standard no thread for the adjustment screw so I couldn t fit it without a bodge The guy I spoke to at James Paddock didn t know what he was talking about and although he argued the toss he agreed I could return it at my expense It then took a week to give me a refund but they didn t bother to tell me they had done it and I expect they will have docked a restocking fee haven t seen my statement yet Overall a costly and unpleasant experience so I won t be back

Worst parts this year

Herald brake shoes were wrong thickness Ordered and paid for second set also wrong Third set from my normal parts supplier fitted perfectly One wheel cylinder had to be filed to fit the backing plate the return springs were too short and the retaining cups and springs too long and shoddy fit A week after the return arrived still waiting for refunds Pre covid quality and service was fine What s happened edit refund finally arrived

James Paddock ignore New Zealand law

James Paddock have shipped parts to New Zealand Now a part has broken before it s expected lifetime and is not fair wear and tear Under the NZ Consumer Guarantees Act I have the right to a replacement or refund but James Paddock don t accept this In addition to denying my consumer rights they are also misleading me about those rights and therefore also breaching the NZ Fair Trading Act

Sent the wrong part

Sent the wrong part Sent the wrong part again After a frustrating conversation I asked 5 times to end the conversation and for them to just take payment but they were determined to have the last word then hung up on me because I wouldn t entertain the conversation any longer

Reliable Company

I have used this company over many years during the restoration of my Triumph Stag and have always found them to be helpful and the parts competitively priced I will continue to use them as one of my preferred suppliers

Triumph owners

After owning a triumph vitesse for 28 years I thought I must get on with getting it back on the road I ve now used James paddock several times and have been extremely pleased with the quality of thier parts the service the prices and the speed of their delivery I would recommend this great company to anyone owning an old triumph Keep it up James paddock and all your team

excellent service

excellent service top quality parts shipping to Ireland is a problem but not the companies fault Brexit PAtrick

I am very pleased with the company

I have used James paddock a couple of times now and everything has been smooth I am very pleased with the company and the products They are also cheaper than the Rimmerbros