Based on authentic user experiences
Gabriel
6732 reviews
N/A
8 months ago
Completely fake
Complee fake I have asked my lawyer to Contact them I don t care if the lawyer cost 10 x the cost of the plants
Rupert Mason
6732 reviews
N/A
8 months ago
Absolutely terrible
Absolutely terrible They sent me two bamboo plants infested with Aphids which damaged my floor and cost me hours of my time They then spent a month asking me to send them photos with a very patronising tone - Their email provider wouldn t allow them to download images so they presumed it was my fault and advised that I get a neighbour to help me I mean who are these people Then at the end of the ordeal they message me to say that they wouldn t refund me anyway because apparently they would have collected the plants and so a refund isn t possible The most appalling customer service There are so many other companies that deserve your custom Avoid these delusional plant shop owners My bank is now reclaiming the money
Kristina
6732 reviews
N/A
8 months ago
Order never arrives
My order placed 27 September has not arrived yet on 23 December They also stopped to reply to my messages Avoid this shop
Anna
6732 reviews
N/A
8 months ago
3 months later no product and no refund
I placed an order 3 months ago The product never arrived so I contacted them and they told me to wait 4 months I cancelled my order but have never received a refund They ignore the emails requesting the refund and asking for their hoja de reclamaciones Terrible don t shop here
Alexander M
6732 reviews
N/A
8 months ago
Terrible service
Terrible service I ordered two weeks ago and am still waiting Unable to get a response from anyone at the company about where my order is When I purchased there was no indication that it was not in stock Now they give a message saying that they are waiting for their supplier to send the product to them
Shaun
6732 reviews
N/A
8 months ago
AVOID
Two months later still not received the order and no reply from the company
Maarten Cobelens
6732 reviews
N/A
8 months ago
An unreliable store
In September I ordered pots with soil and stones I received the pots but still not the soil and stones everything has been paid but they do not respond to my emails or WhatsApp messages An unreliable store