Jbikinggroup Reviews

Reported for fraud

I placed an order for a helmet not realising they were offering one that may or may not be in stock I received an email telling me they would let me know if it was in stock and replied asking what this meant as I assumed when they offered it they had it in stock They never replied to my email They then sent me an automated email asking for payment a couple of days later I paid but received nothing back from them no confirmatory email or anything Nothing came so I emailed them telling them I was concerned about where my helmet was They did not reply again I then left it 3 more days and emailed them again asking for an update Similarly I had no reply I then went on to their chat feature on the website and asked if there was an update but no one came on the chat and so I had no answer A week after I placed my order I still have no helmet or any update I don t tend to leave reviews but this service has been so bad I feel compelled to warn others If I ever get a reply I will update this review For now I would advise others to shop around before buying from jbikinggroup If you can find someone else selling what you want - even if its a little more expensive - i would suggest you buy from them I don t know if the website is a scam or not yet It might be just that they are busy but I would suggest you think carefully before buying from them 28 10 24 UPDATE Since I posted this review I have still not had a response from jbiking They did however try to flag my review as defamatory and also cancelled my order - all without sending me an email The helmet I ordered CHPT3 x Thousand Barrivell MIPS Helmet says it is back in stock on their website now The email saying my order has been cancelled says I will receive a refund in 3-5 days If I ever receive that refund I will update this review 1 11 24 SECOND UPDATE I finally had a email from them and they asked for my sort code and account number to process the refund instantly which I stupidly did Of course no refund came and they have since ignored all further emails I have reported them to my bank for fraud today I do not believe this is a genuine company I would urge anyone else not to give them any financial details