Jbsmarines Reviews

Be careful ordering from this company

Be very wary ordering from this company I ordered from them for the first time approx a dozen zoa frags frags Had to chase the delivery date a few times as they never contacted me themselves Eventually received my order and was surprised by the size of the polyps I would describe them as very juvenile I acclimated them as you should and regardless 7 of them melted away and I was left with empty plugs I assume because of their size the shock of transport etc was too much for them Contacted them and expressed my dissatisfaction in a polite way and they eventually agreed that they would replace them Over several weeks never heard anything and emailed them multiple times to remind them of the agreement to which I received yes yes we know we re just very busy right now we ll be in touch each time after I heard nothing and to be honest now I have lost my patience with them I would not normally leave reviews like this but to be honest after this experience I am left with no choice It seems others have faired similarly

Terrible company avoid at all cost

Terrible company avoid at all cost Order arrived with mostly different than ordered frags Contacted company and communication isn t an issue at all Emails back and forth with vigour promises to send correct order and make right however the trouble is nothing arrived and was met with untold waffle via those emails The zoa frags that I did recieve basically all melted and the blasto for 25 was so small you couldn t even guess it was a blasto Stupidly yes stupidly as they show a vast range of corals at cheap prices they appear on Google search for many coral searches conducted so a year or more later I ordered again No idea if I got what I ordered as zoas arrived so small they don t open and just melt the two from ten that did order are basically the same zoa and not what I ordered at all Yet again contacted company making note of previous messed up order and again great communication promises to make right even throwing in better corals and yet again absolutely nothing arrives Fool me once shame on you fool me twice shame on me Never ever again will I order from this terrible company and I advice you not either Anyone giving more than 1 star must not know there corals or are fake reviews

Unfortunately I can only give one star

Unfortunately I can only give one star My first time ordering from here and not a happy experience My order was not correct and when I received it I emailed to be told I got what I ordered Gorilla nipple zoa On the website it clearly is blue with a yellow centre I received green with orange centre I suggested he takes a look and change the incorrect information on the website I have not heard anything back in regards to rectifying this issue or a apology for the mix up Will not be using this business again Shame as I have a very large aquarium and would of been spending plenty of my money with them

No item and no response from seller

I made a small purchase with this company due to the mixed reviews online and I am glad it was only a small purchase The items ordered never arrived and it is difficult to get a response from the seller Finally got a response via Facebook messenger with a promise to resolve the issue After a further 2 weeks and non arrival of the items that I ordered the seller is now ignoring my emails and messages I have requested a refund and have not received my money back I will be reporting them to the trading standards authority Note to self If 50 of the reviews are negative don t buy from the company DO NOT TRUST THIS COMPANY

Having had corals from JBS for four

Having had corals from JBS for four months I can truly say that they were misrepresented I was sold a very expensive Hawaiian Punch coral It has not ever displayed characteristics of a Hawaiian Punch and is clearly a cheap and similar Chilli Pepper coral While quick to respond to concerns by email JBS actual practices are dubious

Wrong corals and problematic parasites

Wrong corals and problematic parasites I order very specific corals but received a random assortment When I queried this I was told that the transportation had altered their appearance Whilst this can happen the corals I received were not what I ordered There were identical pieces sent under different names and the most expensive piece was an altogether different and very cheap and sick coral for which I was refunded The survivng pieces have now been in my tank for several months following a quarantine Only two have grown at all Some have shown no growth and appear stunted All my other corals are doing very well

JBS marines waste of money

Ordered the 16 piece zoa pack and completely wasted my time I received duplicate frags 6 to be precise the zoas seem to be struggling compared to ones I have bought elsewhere but we could split hairs on that all day Jon was nothing but unhelpful and I m bored of chasing him for a solution I wouldn t advise using JBS Marines to anyone

Please Avoid - Very poor Service

Ordered Corals a while back Royal mail shipment was delayed due to bad weather Corals all died No fault of JBS JBS advised they d ship replacement corals I had to repeatedly chase up JBS It took nearly 3 months till the replacement corals arrived I was ignored Very poor communication I have no issues with the corals but JBS let themselves down with their very poor customer management I d rather pay more for corals elsewhere than go through this headache again

Never Delivered

Placed order never received Contacted JBS at first said he was back logged I later request a Royal Mail tracking number He did not respond I have since requested cancellation of my order and refund of money No response I paid via PayPal so they are recovered my payment I would never use this company again Unreliable and unresponsive Surprised he has any positive feedback Prospective buyers be aware