Jcpenney

Jcpenney Reviews

140 Reviews and Ratings


jcpenney.com

Reviews

3.57

42.86%

14.29%

14.29%

14.29%

14.29%

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Terri Rose Caplan

6154 reviews

N/A

1 year ago

Lovely Salesperson in Fine Jewelry

My husband and I went to JCP in the Northridge Mall to buy me a ring for Christmas This LOVELY woman waited on us I believe her name was Reema She was so kind and patient and helped us find the perfect ring that would compliment my wedding band I would recommend anyone to shop at your fine jewelry counter and if Reema could wait on them even better

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Vincent Palmieri

6154 reviews

N/A

1 year ago

A sales associate at the Ocean County

A sales associate at the Ocean County NJ JC Penny s helped me more than I could ask for I had a very large return and exchange with men s business attire that was made easy My return was also a pain because it was on a new credit card line I ve only used once before at a completely different location Needless to say Liz at the dot com center in ocean county NJ made my experience convenient and helpful

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Chennie Nandin

6154 reviews

N/A

1 year ago

I want to say Thank you to Dora who

I want to say Thank you to Dora who works in the Jewelry Department in Goodyear Az She is an amazing woman I had her all over the place because I just couldn t make up my mind in choosing the perfect ring for myself However she had the most patience with me and I applaud her for being so polite through the whole time especially with it busy for the holidays Again Thank you Dora you re Awesome

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Cherelle Wyatt

6154 reviews

N/A

1 year ago

Making things right

I would like to leave a review for JC Penney I had experienced a bad situation and Odom Cary J- made it right He didn t have to but he did and I wanted to adjust the previous review that I left about this company It s people like Odom Cary J- that makes the shopping experience great Thanks

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Pam Dukes

6154 reviews

N/A

1 year ago

I just asked a question about when I

I just asked a question about when I get credit for an item that was not in stock and I looked on my computer for all the emails I saved from JCPenney and they did not charge me for that item So I am good and I am sorry that I didn t realize and look at that before I wrote to you I love JCPenney and I hope the stores stay open I go to the one in Riverdale Utah It is one of my favorite stores Thank you so much Sincerely Pam Dukes

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Sean

6154 reviews

N/A

1 year ago

Easy experience for me

I ve never shopped with JCP before but I was looking for a specific gift for Christmas and found a great deal in the Black Friday sale at JCP I literally have no complaints I found checkout easy and the item shipped really quickly in perfect contition It arrived within a week I ll definitly consider them again

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Denise L Conard

6154 reviews

N/A

1 year ago

Very impressed with the quality of the

Very impressed with the quality of the dinnerware that I purchased This is truly stoneware that is microwavable dishwasher safe and is beautiful They came very well packaged and no chance of damage Excellent idea with giving a review to extend the warranty to one year I will spread the news to my friends

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Jin

6154 reviews

N/A

1 year ago

Lovely sales Good finds Small sizes

Awesome sales Great online deals Very unique pieces and they have small sizes Maybe others feel it s not great or cheap mass produced crap but I really enjoy having rings that fit and don t turn my finger green Lab created gems are lovely and for a statement piece I bought for myself I couldn t be happier

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Kaylei Sandoval

6154 reviews

N/A

1 year ago

my experience was overall really good

my experience was overall really good my cashier was amazing and very helpful through everything her name was Wendy and she made the paying process go by really fast and she was very nice her personality and helpfulness really made this review and i would want to shop here more often because of this experience

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Happy in PA

6154 reviews

N/A

1 year ago

Kudos to JCPenney for their customer

Kudos to JCPenney for their customer service I spoke with Alex on the phone today to return a few items I ordered the wrong size I expected to only be refunded the cost of the items but they actually refunded the shipping cost as well I think it was extremely generous and I couldn t appreciate it more especially during these hard times Thank you JCPenney

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