Jetclean Reviews

Always a pleasure

I have used Jetclean on several occasions and I would recommend them to everyone I know Great costumer service and friendly prices

Comfort

It s simply the best and most comfortable way I ve tryed to get my clothes fresh

Excellent service

Excellent service deliveries on time professional service Items returned as expected Friendly customer service Able to monitor progress easily in the app I can highly recommended to all

The WORST dry-cleaning service in Copenhagen

I am extremely disappointed with JetClean I had leather trousers picked up on the 6th of September which were promised to be delivered on the 22nd of September It is now the 1st of October and I still have not received the trousers Furthermore I had 5 shirts a suit and a blazer picked up last week which were meant to be delivered Saturday the 29th of September and I still have not received those either Not only are the items late but JetClean did not even bother to advise me on the delay I had to follow-up with them and chase them after my items The total cost of dry cleaning my suits shirts and leather trousers with JetClean is 1677DKK and the best compensation they could offer me for the delays and poor communication is a 75DKK discount on my next order I will never be dealing with JetClean again and I strongly urge any customers considering to use their service to go somewhere else

Just had 2 suits cleaned and they are now ruined

Just had 2 suits cleaned - never have I experienced more poor drycleaing - my suits are now in a state that I m not able to wear them anymore - they have been very hard with the ironing - and damaged the suits - there are clear marks of to warm ironing all over the suits - and especially on the trousers where you can see and marks all over Please don t use this service

Clueless dry cleaning - unprofesional and terrible service - they will ruin your clothes

Avoid using this unprofessional company I sent 3 designer garments to be cleaned they ruined one of them which cost 18 625kr - they will not even give me a refund or help reimburse my loss - apart from that the 2 other things I sent to cleaning ended up still being dirty upon delivery will sue them and their terrible team - their customer support is even worse - the only positive thing I have to say is they delivered it on time and picked it up on time apart from that they dont know how to clean clothes I wouldnt send anything to them that is expensive or they will just ruin it- see you in court JetClean

Avoid at all costs

If I could I would give them - 5 stars And advice to avoid at all costs Am biased of course as in a dispute when we lost two sleeping bags in a fire which of course is horrible for them they had But on top of the now lost bags it looks like we will not be refunded the charge to have them cleaned of 2 259 DKK either So obviously not impressed as paying for a service to have something cleaned which is now burned and on top lost the charges In addition to that am experiencing awful service as no communication getting no replies and no refund either by the look of it Avoid

Ruined my suit and jacket

Ruined my suit and jacket Repairs costed me a lot more than the cleaning On top of that it was really hard to get in touch with the customer service who eventually offered a refund for the cleaning expense which I never got