Reviews
4.6899999999999995
5-star
87.5%
4-star
6.25%
3-star
0%
2-star
0%
1-star
6.25%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
emily
N/A
1 year ago
Horrible smell and horrible jewelry
Horrible smell and horrible jewelry Save your money
Justine
N/A
1 year ago
Good job
I have already ordered and the products are top During delivery a gift product broke and after writing them an email the team was super responsive and adjusting the shot Really great I recommend
Typhaine Jaouen
N/A
1 year ago
Wonderful service
Quick delivery products as described on the site Wonderful Customer service
Marya
N/A
1 year ago
top notch customer service
Always a good experience with those beautiful candles And this time when I received my box 2 of the candles were broken request send and immediately replaced Nice easy process
Bern
N/A
1 year ago
My product came broken and they sent me
My product came broken and they sent me a new one right away Goed communication and efficient follow up
Clo PARENT
N/A
1 year ago
Very good
I received a large order with broken candle they were able to listen to me very quickly and the customer service is very very good
Alexandra Le gendre
N/A
1 year ago
Very efficient and fast customer
Very efficient and fast customer service several solutions were proposed thank you very much for your professionalism
Marie
N/A
1 year ago
Super customer service
Unfortunately I received 3 candles and 2 of them has been broken during the transport Germany to France I noticed the problem to the client support and they were super kind with me and refunded my parcel for the two broken candles I ve been able to keep the broken candles and was not obligated to resend it so I can still enjoy the nice perfume and the nice jewel Thank you JewelCandle for the super customer service
Kayts
N/A
1 year ago
Perfect
Perfect got a broken Candle they send me a new one and Can get the other one thanks a lot
CDRIC
N/A
1 year ago
Very good products
Very good products Quality and reactivity are on top But be careful with the transit to the customers
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