Based on authentic user experiences
Stephen Cresswell
6727 reviews
N/A
8 months ago
Item advertised incorrectly and still refused a return despite required to by law
Steering wheel was advertised as suitable for all Land Rover Defender Puma models between 2007 - 2016 It wasn t It transpires Defenders can come with two different size splines Seller refused to return because the plastic bag and plain cardboard box had been destroyed The item was unused as unusable Despite the requirements of the law to refund for products incorrectly advertised the seller refused My options are now dispute resolution or a small court claim but both are difficult as I am located outside mainland UK The seller could easily replace the box and resell the item but refuses to I trusted this site but the response I got is I should have checked the item details even though there weren t any further information on the size etc It is concerning a site like this does not understand steering wheels come in different sizes and these sizes should be listed It is even more concerning that the site was not apologetic for their mistake or indeed embarrassed
Dave
6727 reviews
N/A
8 months ago
Cheap parts difficult to deal with
They sell poor quality parts and are difficult to deal with when they go wrong
Ross Fisher
6727 reviews
N/A
8 months ago
No phone number to contact customer
No phone number to contact customer service Very unhappy with the quality Would of called to try and sort the issue but obviously couldn t
Mr Lea
6727 reviews
N/A
8 months ago
Woeful and useless customer support
Woeful and useless customer support even worse when it involves dpd which should stand for despicable parcel delivery unlikely to use again unless they sort out their problems best advice avoid avoid avoid
Stephen Cresswell
6727 reviews
N/A
8 months ago
I ve posted a number of product reviews
I ve posted a number of product reviews on their site I ve noticed that anything with less than 5 starts are not posted on the product page so be careful buying from these are you don t get the confidence of a true review listing I ve used these quite a bit now but my confidence has gone so they have lost another customer
DAC
6727 reviews
N/A
8 months ago
Ordering parts on lne
Sent them an e-mail to ask about the parts i wanted they replied in 20mins I ordered the parts online and they arrived the following day just as i ordered 100 perfect service
colin smith
6727 reviews
N/A
8 months ago
Excellent
Excellent First time I have used JGS a great price for a full set of windscreen wipers They arrived as advised well packed and at a very reasonable price
Graham
6727 reviews
N/A
8 months ago
Have used JGS several times now
Have used JGS several times now I tend to pop in as and when passing as they are not that far for me Very helpful staff and a great service Will continue to use and recomend
Graeme
6727 reviews
N/A
8 months ago
Outstanding service as usual
Outstanding service as usual My go to shop for Land Rover parts I ordered parts on Friday at 1449 I paid for Saturday delivery and it was delivered exactly as promised at 1039 on Saturday
Sean
6727 reviews
N/A
8 months ago
Discovery 4 Lock nuts
First class customer care After contacting them with a problem I had Dan at JGS4x4 sent me the following email -I m waiting for the suppliers to get back to me but I ll get a new set out to you no need to return the damaged ones Apologies for the inconvenience Regards DanJGS4x4 LtdLand Rover Parts AccessoriesThanks very much again