


Based on authentic user experiences
Katie
6730 reviews
N/A
10 months ago
I am someone that is very picky and
I am someone that is very picky and have always struggled with finding glasses that suit me I finally found a pair of glasses in one of the Jimmy Fairly branches in London that suit me and I absolutely ADORE them Couldn t afford them at the time so had to wait to order online instead The process of ordering them online was very quick and simple and the customer service I received along the way was stellar Will definitely be buying my next pair of sunglasses from Jimmys
Deborah Frances-White
6730 reviews
N/A
10 months ago
Classy glasses
The excellent Martha and the team at the London flagship store are very knowledgeable professional warm friendly accommodated some changes I needed beautifully Gorgeous frames Lovely service Classy glasses
THB
6730 reviews
N/A
10 months ago
Superb
Brilliant knowledgeable optometrist and fabulous front of house service in Jimmy Fairly Stoke Newington The wonderful staff and gorgeous glasses and sunglasses make for an amazing experience I bought two pairs of glasses but wanted to buy six
Carly
6730 reviews
N/A
10 months ago
Great experience great glasses
have had a great experience with Jimmy Fairly A sworn Cubitts wearer I was drawn into my local store in Cambridge and drawn to a beautiful pair of specs which turned out to be the last pair available of a limited colour it was meant to be From the customer service in store which was attentive friendly and approachable to the finished product accessories and after care this was top notch and I will be a return customer for the brilliant unusual and quality frames
EW
6730 reviews
N/A
10 months ago
Beautiful designer glasses good looking store and great staff
Amazing staff - welcoming and funny salesman super knowledgeable and warm optometrist For someone who doesn t like glasses of any kind I got sunglasses and reading glasses there
Julia
6730 reviews
N/A
10 months ago
Best customer service I have received
Best customer service I have received The staff at the store were very patient and caring I was unsure what I wanted and changed my order several times The staff were very helpful and gave me recommendations tailored to my individual needs After my purchase I got very quick responses by email for my invoice requests
Vanessa Alvarez
6730 reviews
N/A
10 months ago
Aftermath of my enquiry
I had my doubts about this company particularly about the products but I have changed my mind I have been supported and helped with patience and kindness Should you find any problem with your purchase they take it very seriously to help you and find a solution Customer Service online via Khaled wears a five start service and outcome Thank you And I have to add that Jimmi Fairly frames are cool and very often limited designs badges so you do not find many people wearing the same frames
Lotte Heuten
6730 reviews
N/A
10 months ago
Amazing service and products
The employee in the store in Antwerp was amazing He was so kind and sweet really took the time to let me choose and gave me a lot of good advice Would 200 recommend shopping here The glasses are amazing I literally couldn t choose because they were all so iconic and unique Don t doubt it just go
Camilla mcdonald
6730 reviews
N/A
10 months ago
Jimmy Fairly Opticians Kingston - great service
Lovely up to date staff and a true personal service I did not feel part of a production line but got personal care from their Kingston branch I ordered lovely new frames and have a prescription update Would thoroughly recommend them
Rebecca
6730 reviews
N/A
10 months ago
Outstanding experience from start to
Outstanding experience from start to finish and beyond Ordered a pair of glasses at the Soho store and Amelia was amazing - super helpful and very friendly and knowledgeable I was really happy with the frames but put in a request to the online customer service for a different colour which goes against their policy which they honoured It s very obvious that the customer experience is important to them and I m incredibly happy with both the product and the service Nicest glasses I ve ever bought as well