Joancee Reviews

Ring was a gift that took 6 weeks to

Ring was a gift that took 6 weeks to turn up as they blamed my husband for not sending an address he had to pay more for them to resend Arrived and was too big and now they re ignoring every email Message etc so I can t return the item Facebook messenger just says to use live chat which doesn t work

Absolutely terrible company

Absolutely terrible company Ordered a ring They sent the wrong ring They will not pay for the returns expect me to return the wrong ring at my expense and are quoting me their terms and conditions on returns including fees

BUYER BE AWARE

I purchased a ring and paid for expedited shipping I still have yet to receive my product They have no way real way to contact them for issues aside from email which is now the new snail mail This company is horrible and should be investigated for fraud

This company are bandits I ordered a

This company are bandits I ordered a sterling silver aquamarine necklace and it is still in the post at some carriers Never to surface Disgusted It was supposed to be a birthday present

Don t waste your time money or emotional energy I m not convinced they are even a real company

I would strongly advice anyone thinking of shopping with this company to avoid at all costs My partner ordered a ring for my birthday and paid for express shipping Of course it did not arrive and my birthday has been and gone You can t contact them by phone emails and chats have not been responded to As someone below said they engaged by email for a couple of messages and then went incommunicado They were quick enough to take my partners hard earned cash but god knows when the ring will arrive Don t waste your time money or sanity Ps Live 24 7 chat pah automated response then nothing Trading Standards here we come

Cancelled order in less than required

Cancelled order in less than required 24 hour time frame but will not respond

Lovely ring and arrived fairly quickly

Lovely ring and arrived fairly quickly but I would never advise ordering from this shambles company to anyone Once they got your money they re nowhere to be seen or heard can t contact them and get no reply if you do they re not interested Got a ring and asked to exchange for a slightly smaller one or refund as it clearly states 60 day return policy But just not interested once you ve made that purchase Please please don t be fooled by the cute pictures and trash talk all over their page about warranty and customer service It means nothing Spend a bit more at a reputable company

Ordered the couple rings for our

Ordered the couple rings for our wedding On the receipt it is recommended time frame of 8-12 business days The time has passed and the tracking still says in preparation I message them through facebook to be told to wait 15-23 days which is a lie as my receipt says 8-12 and stated on their website it also says that I have been contacting them for a while they asked if i would wait a few more days i agreed and asked for a time frame but they did not answer my question I have now contacted multiple times to cancel my order and i am being ignored I am seriously not happy i would not bother ordering from this company Ordered on the 26 10 2024 and been contacting since the 04 11 2024 i have waited the 8-12 days as it says on the receipt but still the tracking has not changed Now having to fight for my money back

Scammers

What a waste if time ordered a ring and received nothing This is a scam