Johngrose Reviews

Very friendly

Very friendly helpful and knowledgeable staff All our many questions answered Always made to feel we had there full attention

Good Cars Good Service Good People

Good Cars Good Service Good People -that s why folks keep coming back We ve been customers of John Grose for over 40 years Dave at Lowestoft was excellent in helping us purchase our latest Ford - outstanding customer care The quality and service from JG has been and is consistently good Yes we have gone to other dealers and this has been to our expense and disappointment Grose are the McDonalds of car sales - it doesn t matter what branch you go to you know what you re going to get and that it will be up to a good standard Well Done

We were dealt with by Alex Read whom

We were dealt with by Alex Read whom has helped us before brilliant can t be more helpful this is second new car purchase with John Grose

Can t speak highly enough

I can t speak highly enough of my experience through Stuart Highest levels of professionalism yet genuinely friendly and polite Not at all pushy Their tag line of building customers and relationships for life is exactly how I felt treated The whole experience was enjoyable not an ordeal

This is my 6th year of using Ford for

This is my 6th year of using Ford for my Motability car I have always found that I can rely on them for help should I ever need it Alex Reid has been my contact since the beginning and has always been on hand for any information that I might need His knowledge and experience is vast and he feels more like a friend than just a Ford employee In fact all of the people involved with Ford at Lowestoft have been most welcoming friendly and eager to help

We found the sales team very

We found the sales team very helpful particularly JamesHoneywood From the first meeting with him he was very professional on explaining the details of the Ford Kuga to us I would highly recommend John Gross and their team

A big thank you to Alex and the team at

A big thank you to Alex and the team at Kohn Grose Lowestoft for getting my motability car Alex is polite caring and professional in his job as a motabilty sales staff member Everything from ordering my car to hand over date went really smoothly Nothing was too much trouble any questions I had asked was answered with professionalism I will be ordering my next car with them again Once again Thank you Alex and John Grose Lowestoft xx

I had a fantastic experience purchasing

I had a fantastic experience purchasing my car with the help of Stuart at the Woodbridge branch Stuart was consistently professional both in person and over email keeping me updated at every stage of the process Even on his day off he ensured I was well-informed which really impressed me I wouldn t hesitate to return for future purchases and will definitely recommend Stuart and the John Grose team to friends and family

Charlie Johnson was excellent from

Charlie Johnson was excellent from start to finish No pressure tactics clear information and whilst being very knowledgable if he wasn t sure about anything he was quick to find out and respond with the answer Process for test driving and selecting vehicle was easy There were a few teething issues with the vehicle however these were sorted quickly and in a professional way by the service team