Johnhughes Reviews

John Hughes Carz4u used cars

John Hughes Carz4u used cars 170 Welshpool road is definitely NOT your car buying destination based on my experience My story starts with John Hughes himself pointing me to the Welshpool yard where he had some Land cruisers for sale after a failed attempt to purchase Hyundai Palisade through arrogance from a Manager I chose a Land cruiser within my budget and requested an inspection from a third party They allowed me to drive it to my mechanic where a sign of oil was evident directly under the engine protection plate On return to the car yard the salesperson Steve Davis asked how it went I mentioned that there was signs of oil leak and couldn t see where it was coming from so we put it down to spillage from an oil change as it was close to the oil drain Other faults were pointed out like doors wouldn t lock damage to the second row seats Bumper bar damaged roof damage in 3 places Battery fault Radiator leaking High revs by starting Oil leaks Some items were fixed others refused Vehicle went in for high revs problems and oil leaks After discussions with the service Advisor they kept the vehicle for 3 days could not fix the revs I had it fixed by Toyota at my expense and was told by John Hughes service advisor that the oil leak was fixed by replacing a leaking seal It was NOT the leak in the first place the actual oil leak was directly above the seal dripping onto it making it look like it was faulty The oil was leaking from the timing chain cover which is directly above this hose and consequently disregarded by the workshop technician and everyone else including Workshop Manager Eddie Majid Service Advisor Shane Woolhouse and John Hughes who refuses to listen and keeps saying we fixed the leak I had the vehicle inspected by an independent MTA Automotive at the time of purchase and again now The same oil leak is still there The seal they replaced is still full of oil and the original timing chain is still leaking as we speak It doesn t stop here my wife s MG zs purchased new at the time we were told that the GPS would be updated by every service done by them we were shocked when their service advisor presented me with an on line link for us to do it ourselves Cost 150 What a joke

Brought a brandnew Chery in Wangara

Brought a brandnew Chery in Wangara last year in August and had multiple problems with the brakes jaming up and the service department cracked the inside of the dashboard never told me The service guy told me the brakes are screeching because there is dust on the brake pads even though its park in a garage The Bluetooth and maps has never worked the whole time iv had it The dash board blacks out My chery currently in the service due to ongoing brake issues and 8 weeks after they cracked the screen still no date when it will be replaced and do not have a day for pick up Terrible faults unfortunately when you pay alot of money for it

The company John Hughes VW 61 Shepperton Rd in Victoria Park

The company John Hughes I don t have an issue with however its employing staff at Volkswagen and in particular only one staff member was the issue with customer service It is quite normal practice to negotiate when purchasing a car and in this instance I gave the sales person an offer which was not unreasonable and he wrote back to me to say that i cannot afford the car and he will take my silly offer to his business owner John Hughes which was 1 500 less than the asking price I find this disrespectful for someone to judge and make this statement without even knowing the person This person acted in an unprofessional way and from this lost a customer who was willing to pay This does not look good for the company he works for and it might be a reminder for business owners to consider reviews and feedback seriously from customers

One is too good a review for John Hughes

One is too good a review for this dealership I was lucky enough to realise I was being duped when I was offered 6 000 for my Mercedes GLA built in 2016 with low kilo for its age I was told my sunroof was broken it wasn t I then went to Volkswagen in Osborne Parkand received 20 500 for my car If you are buying a VW then go to this dealership for honest and professional help not John Hughes John Hughes tried to dupe me of 14 500 and he STILL ADVERTISES he OFFERS the BEST PRICE for your car Isn t This FALSE ADVERTISING

I had a very disappointing experience

I had a very disappointing experience after purchasing a vehicle from the Rockingham Branch of this garage Just four weeks after purchase the car suffered a major mechanical failure a broken turbo From there things only got worse It took 15 weeks for the garage and Ford to complete the repair That s nearly four months without my car I had just bought with very little communication or urgency shown throughout the process To make matters worse I was offered no refund and only an option to exchange the vehicle at a value of 3000 less than what I originally paid This felt unfair and added insult to an already frustrating situation I expected far better after-sales service and support Unfortunately this experience has left me with no confidence in the dealership or their commitment to customer satisfaction I would strongly advise others to think carefully before buying from here

The only place to buy a vehicle

Great company cannot fault it

Julliano Joannides at John Hughes Victoria Park

I bought my Tiggo Pro 7 Ultimate from John Hughes Victoria Park I had the best experience with sales person Julliano Joannides and also the vehicle care manager Michael Gargett with the purchase of my Chery Tiggo 7pro

Bought our second MG from John Hughes

Bought our second MG from John Hughes We dealt with a very top salesman Dean Cox for the second time Fantastic person and put time into our purchase Went thru all the bits on the screen which was a great help for two oldies in their 70s It was great to receive the floor mats as well we are extremely happy with the car and the way it handles Very special thanks to Dean and his non pushy attitude Sandra Brian Robinson