Jones-homes Reviews

Buying our new home

Buying our new home was a smooth experience we were helped every step of the way by Chris the sales advisor Now we have moved in we love our new home and the guys on site Andy the site manager and Jamie the assistant site manager have helped us to settle in being on hand with any help we have needed We would definitely recommend Jones Homes

New Home purchase with Jones Homes

Jones Homes made the process of buying our new home a pleasant experience They kept us informed regularly along each stage of the process Our sales advisor Sandra was very helpful and informative making it a smooth process I would recommend Jones Homes for the quality of the build to their customer service and aftercare

New Jones Home

We are enjoying our retirement in our new home The process of completion despite Covid19 was very smooth and we moved in on the agreed day Despite some snagging which was no more than you would expect for a new build we are more than happy with our new home and would strongly recommend Jones Homes The Sales office staff and site Manager have been very helpful friendly and professional throughout Definitely 5 star

Recently asked the help of Sharon from

Recently asked the help of Sharon from Customer Service at Jones Homes and was so impressed with her quick response and handling of the situation She sorted my issue quickly and efficiently despite it not being a problem with our property so nothing to do with Jones She stepped in and with her help got the issue resolved for me Thank you Sharon definitely 5 service

Superb customer service by Julie Roberts

We have had couple of visits to the sales offices of Sunfield Wilmslow and what a pleasure it was to be hosted by Julie Robert Not only she is thorough with her job but has exceptional customer centricity She listened to me and provided options which would work for our family the best and went out of the way to assure that she and Jones Homes would do everything they can to make it easy for us Employees like Julie is hard to find and Jones Homes are lucky to have her lead this exceptional development Looking forward to collaborate with her in future and wish her all the best for her future endeavours

Satisfied Customer

We purchased our house at Cavendish Grange over a year ago We found the whole sales process very professional and efficient and used a Conveyancer recommended by Jones Homes who proved to be very good The house has met all our expectations and all early snagging was dealt with in a timely manner Any other issues we had were dealt with by Customer Care very efficiently We would recommend a Jones Home

I cannot speak highly enough about

I cannot speak highly enough about Penny at The Grange at the Last Drop in Bolton She has been so helpful from my initial visit to pick up a brochure on the site to most recently picking my kitchen tiles and extras Nothing is too much trouble and she keeps me informed on a regular basis I ve been extremely impressed with the level of service I have received along with the friendliness of Penny and the team

Sanctuary Mews Handforth Wilmslow SK9 3BF

I moved into a small cottage on Sanctuary Mews Handforth March 2022 This is a gated community set in pleasant surroundings with a lot of security At the sales office Julie gave help and support whilst I sold my home and purchased this property also helping me to settle into my new home The site Managers - Mike and John- along with Emerson s Customer Services make sure any issues connected with a new build are addressed with care and thoughtfulness At the Club House with its excellent gym and social areas Jo and Mel make everyone feel welcome and looked after They organise social events and classes The community is friendly and supportive It is a good place to live