Jonito Reviews

All perfect

All perfect item delivery and service

The only company able to order for me

The only company able to order for me a Liv Langma racing bike size XXS It took a while but was well worth the wait Well done

Giant TCR Advanced pro

Ordered Giant TCR Advanced Pro 0 at very good price Took some time to get in stock but got monthly updates from Jonito They responded promptly to my emails When bike arrived it was fully assembled in very large box I just put pedals on and adjusted saddle height Overall great service

We bought bike and protectors for my

We bought bike and protectors for my son Very good service and communication with Jonito Shipment fast bike was perfectly wrapped Definitely recommend

7 months and still not delivered

Ordered a frame at the end of nov 22 At the time of ordering the shop said that it will be delivered in december 22 It is june 23 and no frame Jonito didn t even bother to write to me and inform and explain i had to write and ask myself The answers i get say sorry but we don t have it and we don t know when we will have it and that s it Jonito refused to share a contact to Santa Cruz the vendor If i don t ask for the status jonito will not update me by themselves The frame has been paid in november 22

Ordered a Giant Reign L at 9

Ordered a Giant Reign L at 9 may 2023 asked many many times for delivery date They said it had to go to a bikeshop to be prepared Couldn t get a date or the phonenumber to the other shop So after 3 months and 9 mails and no delivery date I posted a formal complaint about fraud to my bank

scammers

I bought an ebike from Jonito and I sent it back because of a mechanical problem They told me that they will repair it I m 5 months without a bike they not answering any more in phone calls and as I understand they bankrupt and store is closed I don t know were is my bike and if I will have it again this is Unbelievable This guys are scammers also trying to delete negative reviews from google

Disaster Worst mtb buying experience so far

Worst buying experience of MTB so far Unfortunately the bike I ordered was sent with a completely different specification than the one described Basically the only things that matched were the frame color wheels and a few smaller elements I could have understood if the mistakes were limited to specification element s However the bike came with the previous generation engine Something that an inattentive person might not even notice EP800 vs EP801 This is not something one would want to experience when buying a bike for 9k euros On the plus side I can credit the store s contact and cooperation in clarifying this issue but offered discount was hilarious compared to amount of stress wasted time and work Overall I am deeply disappointed as I had to cancel holidays reservation and pay for it Such a situation shouldn t happen at all UPDATE Now I have to take second work day off since their shipping company didn t show up to pick up the bike