


Based on authentic user experiences
- Diogo Neves
6727 reviews
N/A
5 months ago
This bank blocked my account since
This bank blocked my account since January 2022 with my 1000 euro for reason my cousin transferred me money twice in 1 weeks I have emailed them severally but they keep telling me the complaints department are handling my case I even forwarded my other account to them to transfer my money back base on instructions from the complaint department which has not been done and it s pass 3 months
greta gelciene
6727 reviews
N/A
5 months ago
Joompay dont send my personal data
I asked Joompay to send my personal data as General Data Protection Regulation mandates and not even it Joompay does Just a fraud
Neacsu Emil
6727 reviews
N/A
5 months ago
Joompay isnt independent
Joompay says to be an independent and regulated company yet the data request was answered by a joom employee How can this happen with a company that says to be fully independent from JOOM just not to pay the bonus A shell scam company to protect JOOM
Neacsu Emil
6727 reviews
N/A
5 months ago
Scam service
They took my money blocked account and said they will never return my money
- Diogo Neves
6727 reviews
N/A
5 months ago
Just a shell company
No support no answer from data requests no chargeback just a dummy shell company for JOOM com not to comply with their advertising
- Diogo Neves
6727 reviews
N/A
5 months ago
I have been waiting for my plastic
I have been waiting for my plastic cards for which I have paid for two months already
- Diogo Neves
6727 reviews
N/A
5 months ago
Joompay is a bad company because they
Joompay is a bad company because they restrict accounts with very few a money in them for reasons that are not listed in Terms and Conditions When we want to close the account because we do not accept any more the Terms and Conditions they do not answer so quickly as to restrict the account I urge the organisms related to banking to ask them to pass again through the verification process because after they obtained it others seem to have come to sit there because they don seem to know how to behave and they don t know the rules with the money that is a sensible subject because they could themselves make fraud with the money caught inside the app They restrict for sums much less than 50 000 EUR There are places where it is written that not at less than 50 000 EUR They are there and they look to user s answers without any move whatsoever I have only about 60 EUR in the account When they receive authorization they should be put to answer quickly How they do is mockery There are many other things I could come again They said they will not block accounts because they have software to know if the cards used for top up belong to the very user This is only to catch for people to use this not useful app All their answers are out of sense
Faye Price
6727 reviews
N/A
5 months ago
Joompay doesn t seem to be authorized
Joompay doesn t seem to be authorized because they are not afraid even by La Commission de Surveillance du Secteur Financier I wrote to this commission and warned Joompay of this but they don t care Then look what they did something that no company does they don t close the account even if somebody sais he she doesn t accept Joompay Terms and Conditions At this any company on earth closes the account The T C is valid until terminated and not accepting them is termination They should be stopped to operate in these conditions to see that for 60 EUR that they blocked for their pockets they will loose more Answer to answer Like it happened to me it doesn happen but to bad companies I have experience with other similar apps You say you respect T C But you don t explain all your terms there They appear suddenly from nowhere Like in my case You didn t say in terms You can add for topping up only number of cards People nowadays have a lot of cards Look at Curve card people can associate to it tens of cards Why Because they have
6727 reviews
N/A
5 months ago
This card never refunded my money
This card never refunded my money Its just a SCAM APP from JOOM No money no products no b nus Just a SCAM to get your money
6727 reviews
N/A
5 months ago
Refund not made
They sent me an email to make a refund but then the refund was never done