EdTech for Schools - JourneyEd - The EDU Techstore
Based on authentic user experiences
Brent G
6731 reviews
N/A
8 months ago
Complete ripoff straight out crooks
As the other users have said JourneyEd is a scam I wish I read their reviews before I paid them Now I have to fight to get my money back
V Fri
6731 reviews
N/A
8 months ago
Fraud
This company sells technology to the educational institutions They claim to provide a discount to the enrolled schools colleges and others In reality they are a 3rd party supplier who does not verify eligibility of their sources The downloadable software they sell violates privacy and consumer information but this is not disclosed by JourneyEd until the purchase occurs JourneyEd takes the money and does not provide any disclosure of a contract between the consumer and the actual seller Only after the sale occurs and money non-refundable transferred to JourneyEd customer becomes aware that private information must be shared with the seller before the already purchased product can be downloaded This is wrong and in violation of FCC and Consumer Protection laws When we contacted the company JourneyEd and requested a refund we were rudely told that the product is non-refundable Yes they do say it on their site but they never provide the requirements for the download Now we cannot download purchased software because it requires us to enter personal information We will not provide this information to the seller or anyone
puffy puff
6731 reviews
N/A
8 months ago
Extremely poor customer service department
Very unprofessional and uneducated folks you re dealing with here very low-class responses Get your software elsewhere Do not give this company your money
Augustin Flores
6731 reviews
N/A
8 months ago
DO NOT ORDER FROM JOURNEY ED
I purchased a code from JourneyEd for Adobe software that was supposed to give me access to Adobe software that I downloaded The code did not work I emailed both Adobe and JourneyEd Adobe did not reply JourneyEd just flat out said they would not give me a refund Unacceptable they literally just took hundreds of dollars from me without providing the product and do not care to fix the problem
paddy
6731 reviews
N/A
8 months ago
Stay AWAY from this company
Good luck if you have ANY issues with your order that require a possible return I got the wrong Microsoft Office disc I didn t realize this until I put the PC disc into my Mac which my Mac wouldn t read I called them and they simply would not refund my money When I asked to speak with the supervisor Wes Folks told me I AM the supervisor I asked to speak to his boss and he said if you continue on like this I will release you from the call I called customer service who told me Oh I know how frustrating this is yet they still wouldn t refund my money Mind you I m a professor at an affiliated school They have my ID It s obvious that I m not a software hacker In the end they didn t refund a dime
Nick Kudrycz
6731 reviews
N/A
8 months ago
Avoid look at other reviews too
They don t hold stock but will advertise items as available I ordered 12 27 and was notified on 1 19 23 DAYS LATER with a we don t care misspelt 12 word email saying that the item was not available So that s 23 days from order date just to say they can t fulfil Poor customer service avoid And for proof just look at Better Business Bureau website complaints A one man band
Spencer Abraham
6731 reviews
N/A
8 months ago
Not to be trusted Very unethical company
Journey Ed is a complete rip off Their customer service department will just ignore any issue or valid complaint you have with them Buy your software from a reputable dealer or from the software company themselves DO NOT BUY FROM JOURNEY ED BUYER BEWARE They literally took my money without delivering a product and refuse to make any effort to fix the problem
Chris
6731 reviews
N/A
8 months ago
Beware not a legit company
Ordered a printer and gave all of my credit card info Two weeks later they had not shipped the product was told that the credit card was held for a fraud check Literally use this card every day they did not have the product and or just wanted my info to sell