Journeylatinamerica Reviews

Amazing service

Amazing service incredibly supportive during the planning lead up and throughout our holiday I would definitely recommend

Great itinerary

Great itinerary superb guide in Adrian and of course amazing countries visited

Had wonderful trip to Easter island and

Had wonderful trip to Easter island and Galapagos planed by Journey Latin America Recommend the company to anyone who is keen to visit Easter island and Galapagos

The Greatest for Latin American Adventures

Journey Latin America or JLA as they are affectionately known as is the best company if you want to travel to Latin America I have been with them for over 12 years now and have never been disappointed Their local staff are excellent in offering advice sorting bookings and airline tickets and answering awkward questions Their website is clear precise up-to-date and easy to navigate Their final joining instructions are comprehensive and on the last trip to Central America with them two months ago I even got a free copy of the Footprint guide to Central America Their group leaders are the best and most of them live in or have some affection for the countries that they take you through Apparently the company was founded by two enthusiasts who traveled in South America many years ago the hard way Now they make it easy for us

We booked a holiday to Colombia a

We booked a holiday to Colombia a couple of years ago with this company Marvelous country but we were sent to the most mainstream tourist places having saud we preferred off the beaten track and every time I mentioned somewhere I d researched about was told it was either impossible to get to or they d never heard of it so major disappointment Two years later decided to give them another chance with interest in el Salvador consultant we spoke to was so unpleasant proposed itinerary was over 12000 Basically they sell themselves as specialists but are very mainstream not particularly great at customer relations and are not as great as they think For a truly specialist and wonderful Latin America experience try veloso tours or jacada travel

Awful awful service from start to finish

If I could give zero stars I would They arranged our honeymoon last year and couldn t have been less reliable last minute hotel changes failed to meet us on arrival on THREE occasions we were incorrect internal flight tickets the list really is endless We complained on return to very little care and hardly an apology menial compensation given and I ll also add that ABTA were also of no help If you have an alternative travel agent please use them and not this terrible company

I am regularly bombarded with emails

I am regularly bombarded with emails from this company so I contacted on three separate occasions regarding trips to different South American destinations Each time I spoke to someone who took my details the trip details and then told me they would contact me with a proposed itinerary and quote On all 3 occasions I never heard from them again I looked around and contacted a much smaller company called Real World holidays who were so friendly and I had a fantastic trip with them to Chile and Easter Island and planning to use them for all the trips I plan in the future Your loss Journey Latim America

Outstanding service throughout the

Outstanding service throughout the whole process in terms of communications planning support on the ground accommodation and trips out can thoroughly recommend JLA to anyone looking to explore this amazing part of the world