Joyfolie Reviews

Expensive dresses for the quality

Expensive dresses for the quality Frey and sting everywhere The return policy is terrible If an item is unworn and unused they need to have a better policy for returns

Buyer Beware

I was intrigued by their beautiful clothing and the offering of a summer sale As a first time customer I carefully read their sizing and ordered 3 pieces Two items did not fit my body shape correctly the third was not as vibrant as photographed When I went to process a return I discovered 4 clicks deep the following return policy We provide refunds on full-priced merchandise that is not discounted by a promotional code coupon code or special sale pricing ending in 0 99 or 0 97 All eligible returns must be received within 30-days of purchase Please review our Return Policy for more considerations So my first time purchase tempted by their astonishingly good sale basically bit me in the butt as I cannot return for refund Not really interested in a store credit as companies who bury their policies so deeply and whose policies don t really reflect industry standards don t deserve my money Tip for consumers Their return policy is EXTREMELY limited Be sure to find it many clicks deep in the site and read it thoroughly Products used None - The distressed jeans distressed further when I sat down The top pulled at the buttons even though I ordered based on the measurements provided I am busty The dress is ok but not thrilled with the color in person

Some My Items Were Damaged and Others Did Not Look Like The Picture

I don t think I will ever shop here again First time and last time I have yet to hear back from customer service about help with my returns since my items do not match the quality shown in the photos they have on their website by a long shot My Seraphina sweater came damaged it s a chunky knit sweater and there were lines and poor knitting throughout the whole garment The button holes on the Rehanne set were also machined so poorly the buttons would not fit through their holes without a struggle I was afraid to rip it because the material is so mediocre Also- their return policy is very strict and YOU have to pay the cost to return it which to me says STAY AWAY they re aware of what they re doing Everything is Free People prices for Walmart quality

BUYER BEWARE

BUYER BEWARE CLOTHES ARE CHEAP FEELING IF YOU RETURN ANYTHING THEY WILL STEAL YOUR MONEY I paid 74 for a dress and they will only refund 55 store credit They say that if you buy anything with a promo code they refuse to return your money They offer promo codes ALL the time so this is just a way for them to not give your money back The sizing is inconsistent and they charge a lot for shipping both ways I ordered a dress in my usualSize small and was swimming in it I complained about the quality control and sizing difference and they still would not give my money back They only give store credit so you re forced to buy more of their junk Everything is made in china Don t trust this company

Clothing is cheap

Clothing is cheap there were frayed loose strings all over dress I purchased the sizing is awful and not accurate and guess what you can t return anything I have never heard of a company that only sells online not giving refunds for completely unworn items a day after they were received This company will be out of business in no time Their return policy is very vague and not clear not to mention what online apparel company would not refund unused unworn returns Karma Joyfolie you guys will be gone soon

BUYER BEWARE READ the negative reviews

Joyfolie s product feels cheaply made and oddly sized as others have said Their return policy is incredibly sneaky too DO NOT use the coupon that they give as it can make a dress unable to fully return Not to mention a dress that I purchased was falsely advertised in photos I am incredibly disappointed with this company

NO RETURNS

They claim the return website has been down now almost a month and can not and will not process any type of return This would ve been good information to know ahead of time as I would have shopped elsewhere I never would purchase something online unable to try it on without an immediate option to return it

BIG MISTAKE

I have trying for a month now to reach someone so that i can return a dress that did not fit my daughter I have been told to be patient and try again in a few days I have not heard back from anyone with any updates Also your website still tells me return system is down FOR HOW LONG How is it possible that someone who just spent 100 plus on a dress can not speak to a live rep or process a return Buying a dress from this establishment was a mistake I am extremely disappointed in your customer service I will be sure to leave a negative review on all social media platforms

I placed an order for a dress

I placed an order for a dress It was too long I asked for a return authorization immediately They replied saying the returns system is being updated and i should keep trying to place the return I have tried over several days over 3 wk period The returns system still being updated This order was 167 This is nothing more than theft