Jumbo Reviews

Worst Customer Service

Worst Customer ServiceI have pre-ordered iPhone 15 Pro and they have taken my payment I have received an order confirmation email After 2 hrs I received a call from JUMBO that the ordered have been cancelled due to a technical error and suggested to reorder as they will add the iPhone again on their website Then after 1-2 hrs they have added iPhone 15 as a bundle with almost 1000 AED increase They are unprofessional and unethical to their customers and no support from them Their management is greedy and cheats the customers to make money

We made an online purchase for pickup

We made an online purchase for pickup due to urgency However upon reaching the store we were informed that the item is not available Please consider this situation as waiting for 3 days to receive the items was unexpected Had we known about this delay in advance we would have opted for delivery instead of picking up especially considering the distance we traveled

I d give no stars if I could

I d give no stars if I could Jumbo Serve were the installation provider for our Amazon purchased in-built refrigerator Scheduled to install at 6pm At 5pm I get a call from the Technician asking if it was a standalone or in-built fridge I told him it was in-built and he said he couldn t do that and basically hung up Then commenced many phone calls to Amazon customer service who tried to be helpful but couldn t tell me what was going on Basically we finally discovered the technician had just cancelled the appointment So no fridge and I had to reschedule for next day and arrange to be available for another installation provider NOT Jumbo Serve

One of the worst

One of the worst Stay away from them They will get your money online store and use it for weeks then say the product is out of stock and that s all you have as a customer It s a big scam

Happy Shopping

It was fast and easy to order and the delivery was prompt and packaged without any damage

I bought an iPhone for 25 less than

I bought an iPhone for 25 less than the cost in stores or online somewhere else Will be getting a tablet from here too

Workers know products really well

We bought Honor X9 phone very fast there in Jumbo Deira city center Though we came to upgrade RAM memory battery for Lenovo laptop only They installed RAM battery for free The workers were very attentive know their products and services very well We ve received also as a gift backpack earpods powerbank Also I ve found out they have service point in every store for smartphones laptops etc

A complete electronics store with the

A complete electronics store with the added bonus of helpful technical support for your PC builds and repairs And the staff is smart and knowledgeable I built my own computer here