Jumbocar-costarica Reviews

Estafados por Jumbo Car en Costa Rica

Peor experiencia en Costa Rica con esta compa a Despu s de contratar un seguro que cubr a llantas y vidrios resulta que desafortunadamente pinchamos en la zona de Corcovado y nos cobraron 360 por traer la llanta hasta donde est bamos Nos sentimos completamente estafados por esta compa a y no la recomendamos a nadie Matr cula BVY971Worst experience in Costa Rica with this rental car company After taking out a car insurance that covered tires and car windows it turned out that unfortunately we had a puncture in the Corcovado area and they charged us 360 to bring the tire to where we were We feel completely ripped off by this company and do not recommend it to anyone Plate number BVY971

Insurance scam

Through rentalcover com I booked with Jumbo Cars in San Jose Costa Rica The insurance I booked through Rentalcars 320 00 euros was not accepted by Jumbo Cars I had to purchase another insurance from Jumbo Cars for 780 00 US dollars or I could pay a deposit of 32 000 00 US dollars We had a long flight with our young children so I had no choice but to purchase the extra insurance There was no form of compassion No warm welcome in such a beautiful country

AVOID AVOID AVOID

AVOID AVOID AVOIDAbsolute shambles of a company They prey on holidaymakers especially families Read the reviews before renting I d give 0 if possible We hired through them with Jumbo car rental in San Jose Costa Rica The car started making noises mainly on braking within 50kms but we were on our way to catch a ferry When we retrieved the car 2 days later the noises persisted intermittently We reported it and were asked to submit a recording Bizarrely they banned us from driving the car and would only supply us with a new one if we agreed to pay an extortionate sum of money whilst they inspected the car Rather than have a local mechanic assess it they insisted upon sending a collection truck at our expense Nearly a week later their mechanic finally came back with a diagnosis of overheated brakes which cost them 40 to resolve We were charged 900 for this and the collection when it was neither our fault and equally could have been addressed by a local mechanic We had done less than 300km in total in the car on the flat with no accident Clearly looking at other reviews this is a tactic they use especially with families with young children This behaviour is extremely despicable and the owner should not be allowed to trade Use at your peril

Liars and crooks BE AWARE Dont rent a car from them

These people are real crooks They charged us for a windshield crack dot on the windshield that we didnot do When we took the car the guy doing the inspection did not inspect the windshield He went around with a clip board and just observed the body of the car which by had scratches and damages This was not a new car it had prior damage and had 38 000 km on it We took pictures of the damages on the body of the car but he didnt look at the windshield at all or point out this dot We drove the car locally and did not have any rock as they claim hit the windshield If we did we would gladly report and pay for it Well we returned the car after 3 days and they went to do the inspection of the car and magically found this dot on the windshield which she couldnt even see without leaning it and cleaning the windshield They are passing other peoples damages on to us and charging us 435 bucks for something we didnt even do They also charged us insurance for each day but said that the windshield isnt covered The guy who inspected the car was there and he said he inspected the body of the car which we followed him while he was doing it and when asked if he checked the windshield he didnt want to say anything He didnt even check We will be disputing with Expedia and will report them to banks and all over the net BE AWARE of these crooks Dont bother responding to our review unless you got proof which you dont The guy inspecting did not take pictures or even look at the windshield

Super service and verry good car

Super service and verry good car Next time again -

Perfect Service

Perfect Service easy pick-up at the Airport and return no hidden fees especially no attempt to sell additional insurances which are not required friendly personnel

Excellent service

Excellent service Helpful staff and above-standard services The car was fine and made it easier for us to travel around Costa Rica

Very best experience in Costa Rica

I have rent a 4wd SUV-Car at Jumbo Car and was very satisfied that I have done this The staff was very friendly and gave me what I ordered No discussion about an upgrade like at my last car rent und no hidden costs I drove over 2700 km and give the car back without a problem Finally they took us with the car back to the airport Jumbo Car is highly recommended from my side

Needed a car to rent

Needed a car to rent wanted nice and easy after several calls I found Jumbo Car Costa Rica and that was itBest service price and car brand newNo hidden fees and everything was straight from the beginning recommended for sure