Jumia Reviews

I picked my orders on 18th

I picked my orders on 18th April 2023 at bbox siaya 300w instead of 600w inverter no pvc cable packaged which cost me 120 7m-red 120 7m-black they told me to open a jumia account but on 19th April declined to pick my calls for a top up to purchase the cable They also packaged 3 3w bulbs instead of the ordered 4

I ordered 3 things and they all came

I ordered 3 things and they all came very late The last one which was a dress was very small and the packet was torn The belt was missing I was not happy Sizes are wrong

Be extremely careful ordering hp

Be extremely careful ordering hp printer cartridges we were given counterfeit cartridges and they didn t take them back because of the 15 day policy

After more than 24hrs of waiting for a

After more than 24hrs of waiting for a pre-paid item my order was canceled without any explanation given I was fully refunded however I did have reasons for placing the order I did It s therefore important to show some reliability

A complete trash company

A complete trash company i purchased a ring and after one day they block my account without any explanation and i can t contact their assistance Scammer Clowns

Horrible company

Horrible company very unprofessional and scam They canceled my order couple of times to raise the price of the product Completely unprofessional customer service and Corrier

If it was possible to give a zero rating

If it was possible to give a zero star rating I would have definitely done so Jumia Kenya advertised a Samsung Galaxy phone alleged to have single line and eSim capability I ordered the phone and realised during installation that it doesn t have SIM Manager a key function to allow eSim plan to be added I complained to Jumia Kenya and what they did was to refuse refunding me claiming the phone doesn t come with eSim capability inbuilt I returned the phone to them a second time and they refused it again and threatened that I will forfeit the phone if I don t collect it back from them I m gutted and utterly disappointed at Jumia a once promising e-commerce platform now more of conmen than ever before

FAKED SUPPLEMENTS

Jumia morocco allows supplement counterfeit criminals to sell on their platform Ive made many reclamations about vitamin d3 Propolis gold c california gold nutrition and Mdg brands being faked and selled to people They simply ignore my requests and let this criminal store that sells them open Worse customer service ever Be aware moroccans fellows the criminial shop name is para cosmo and maybe there are others since the platform is endorsing them