


Jupiter cykler Mountainbikes El-cykler og ladcykel tilbeh r
Based on authentic user experiences
Michael
6735 reviews
N/A
6 months ago
Jupiter Cykler would not fix a flat
Jupiter Cykler Lyngby would not fix a flat tire on my MATE bike because they do not sell that brand themselves It was ONLY a flat tiren nothing else Horrible and short sighted service and I would not recommend them to anyone
Ingrid Fussing
6735 reviews
N/A
6 months ago
I have ordered a bike on the 28th of
I have ordered a bike on the 28th of August today is the 4th og September- I still did not get a bike Maybe it will come after 2-3 days because its weekends tomorrow So the delivery time is too long not as promised 2-3 delivery days It would be nice if I received the correct delivery information when I called 3 days after ordering But every day I got different information about delivery Also I said that I could pick it up in the shop but I got information that its on the way and I could not it was one day ago Next day I got information that a bike is still in a shop and it wil be delivered So I hope that it will not happen with somebody else Its very bad situation when you are waiting for something on time and can t get it
Kevin Kafesu
6735 reviews
N/A
6 months ago
Absolutely horrible
Absolutely horrible service and experience I saw the very bad reviews online but I thought I was just buying a new bike and ignored them DON T DO THIS I bought a new e-bike and the battery was burnt after two weeks Recognising the issue the store promised to order a replacement battery Three weeks and several phone calls after they tried to give me a clearly used battery for replacement while claiming it was new After showing the obvious marks of usage on the replacement battery to another employee he simply replaced it with the battery of another bike that was for sale there and gave me that one instead So i had to wait 3 weeks and spend money on commuting only to get something that was in the shop available all along Surely a shop to be avoided
Ekta Mishra
6735 reviews
N/A
6 months ago
Look elsewhere
When I went to collect my new bike I noticed that the paint was heavily damaged After I managed to convince the employee there that it was not dirt but an actual damage they ordered a new bike for me no apologies whatsoever The new bike was supposed to be ready after two days but it arrived only 4 days after and a few phone calls to remind them about it Well once home I went for a ride and I was hearing a strange noise coming from the front wheel Guess what They forgot to properly screw the wheel to the frame and I risked to lose the wheel while riding the bike If you need a new bike look elsewhere
Ulugbek
6735 reviews
N/A
6 months ago
Horrible service
Horrible service Do not use this shop It might not be a demand by law to do cash returns but it is nevertheless horrible service not to I was not informed when I purchased the item and when returning the item I was told that your return policy was noted in the fine print on the receipt During the purchase I explained that I would bring it home to evaluate the product No one told me of your return policy Flexibility would have been to give me my money back This kind of behavior is dishonest Do not give them the benefit of doubt
Ulugbek
6735 reviews
N/A
6 months ago
Website not updated
Website not updated So many references available but then none of them is available for purchase I tried with 4 different references
Ulugbek
6735 reviews
N/A
6 months ago
Confusing with happy ending
I ve bought a bike on sale online on jupiter cykler website however after ive paid they have called me to tell me that the color that was on the website actually doesn t exist They had two other colors out of which m girlfriend really liked one so it was ok in the end
kunde
6735 reviews
N/A
6 months ago
Awesome
Good good good
Zolotykh
6735 reviews
N/A
6 months ago
Best customer service ever
On June 2 this year I went to get something fixed on my bicycle I thought that this place on Vesterbro Torv would do the job but when the guy realized that there was not much money to make he turned me down by saying they were closing soon and that I would have to come back next week I proceeded to Jupiter A man by the name of Rasmus took care of my bike under 5 minutes I am glad that customers matter to Jupiter and I am also glad that I purchased my Von Bakkaus bike from them 5 years ago Rasmus Keep up the good work -
Jesper Hommelgaard
6735 reviews
N/A
6 months ago
Super fin service
Found no problem Delivery was on time Good website