Justcaught Reviews

Terrible

Dispatched to wrong address Poorly packaged - arrived in blood soaked cardboard box and blood poured out over floor and table even before opening polystyrene container and then found that the order was incorrect The revolting bloody fish went straight into the dustbin Customer service non existent Obviously will never use again

Have been a customer up to now with no

Have been a customer up to now with no problem experienced However this has immediately changed as Just caught have not sent the order that I have paid for from 6 days earlier they do not answer the phone nor do they respond to emails This is a very poor show Anon

I have been a happy customer for more

I have been a happy customer for more than a year recommending to plenty of people I didn t receive my order and nobody answered my emails and phone calls to inquiry about what happened but the payment has been taken while until the week before there was always someone picking up the phone and answering the phone calls So disappointed

I out another order in last Wednesday I

I out another order in last Wednesday I have sent an email and rang and nothing no reply to email and can not get through on phone shame on you taking my money and other peoples and not delivering what we ordered

I have used this company many times in

I have used this company many times in the past and throughout lockdown they have been great I ordered last week expecting delivery midweek but heard nothing Left VM and messages and had no responses Something has happened i think do not order until you can get through to them Money had been taken but no delivery

Ordered a week ago and nothing

Ordered a week ago and have had no communication No reply to emails or voice messages

Cooked two pieces of Just Caught

Cooked two pieces of Just Caught snapper together One was nice the other was like rubber Won t be buying again

I ordered fresh plaice

I ordered fresh plaice it arrived yesterday and I noticed it smelt a bit funny and when I examined it I found the fish to be very sticky and it was not as fresh as expected so it went into the food recycling and this also happened on my last order a weeks ago I complained on this order and kindly recieved my money back but that is not the point the point is that fish which through my experience that looks like my order I had yesterday can give severe food poisioning and can even cause death so buyers beware when buying plaice from this company

The battered whiting is disgusting

The battered whiting is disgusting Only fit for the rubbish Don t buy

Kasia Bubieniec lied about delivery so

Kasia Bubieniec lied about delivery so no fish sentWont refund stopped answering emailsBank now looking into it they have our emails