Justicesecurity Reviews

I called justice Fire Security

I called justice Fire Security for an alarm system for our house the surveyor came on time went through all what we needed for the house said he would get a quote and get back to us that was over 2 weeks ago given up waiting Do not bother with these people waste of time all talk no action steer clear would have given less star but only go as low as 1 star and thats to good

Beware

Be very careful when dealing with Justice We had a dispute over a charge that we were not made aware would fall outside of our maintenance contract Despite many attempts to clarify the situation having been told by the MD that we had been quoted for the work a copy of that quote could not be provided by the company When booking an engineer there was no quote and no mention of an additional charge The accounts department ignored all requests from us for several months and then threatened legal action We had no option but to pay the invoice but have referred Justice to Trading Standards for investigation The domestic alarm system is mediocre by today s standards the app is pretty poor and our experience is that their procedures customer service are both severely lacking Not a pleasant company to deal with Updated following the response received today 25 7 24 Response has taken the best part of 6 months to receive is factually incorrect we had windows doors replaced not a new telephone and is not a true reflection of the issues and events Trading Standards will be updated accordingly

If your company acts the same as one of

If your company acts the same as one of your drivers then justice is the wrong name for your company I do have the van details on my dash cam but I m sure you will know who the driver is on the M6 driving toward Birmingham behind a police escort of a large load Not only cut me off but moved from inside lane to outside lane cutting off other vehicles He had no regard for safety of others Once I download the footage I will be sending it to the police

Helped out when no one else would

Had a new build house and electrician fitted an alarm however would not programme it You wouldn t believe how many local alarm companies refused to help that until I spoke with Justice Fire and and Security Extremely helpful and understanding and booked me in for an engineer visit within a week Polite and professional the engineer programmed and fitted components and had me set up in hour Great service and thank you Justice Fire and Security for helping me out when no one else would Would definitely recommend this company

Great Fire Security Company

Quick efficient installation and thorough easy explanation of system operation plus good back up on queries

Super system at affordable prices

Super system at affordable prices

We had electronic security door with

We had electronic security door with phone entry access updated and panic buttons fitted for extra protection and monitoring Excellent Service with Professional and courteous staff A Service

Great company

Great company

The installer did a neat job replacing

The installer did a neat job replacing the old sensors and fitting the new control box