


Based on authentic user experiences
Ina Bili
6734 reviews
N/A
8 months ago
Bad customer service
Your customer service agents were telling me that something works for me on the NetBank while it wasn t working then they told me I have a blocked NemId which I didn t have then I was told that they can t help me with anything on the phone as it s a hotline They had literally no answer to any question Stop treating your customers like inconveniences
Prasad Chougule
6734 reviews
N/A
8 months ago
There is no zero star else I would have
There is no zero star else I would have given that Very rude contact support
Mohamad Bayat
6734 reviews
N/A
8 months ago
Very poor experience over 5 and half
Very poor experience over 5 and half years no benefits very unwilling employees never approve loans always reluctant so so so disappointed that I will move to another bank
Zoltan
6734 reviews
N/A
8 months ago
After 10 years I m moving away
After 10 years I m moving away from my company due to the arrogant and discriminative behavior of their people Horrible bank
Josephine
6734 reviews
N/A
8 months ago
Not recommended for small private stock owners
I have been a customer holding stocks given to me by my late grandmother in Jyske Bank for many years A couple of years ago they changed their policies so you had to sign up for a subscription to access your netbank Since I only held my shares there I figured there was no reason to pay for access as I would receive my bank statements in my e-boks This would be free of charge Fine However as of April 2022 I had and I presume all private customers to pay a monthly fee of I believe 40 DKK to have my account and stocks in their bank - still with no kind of access but the statements in my e-boks As soon as I received the invoice I was a bit baffled as they sent out the notification in December - and I had completely forgot my bad - last year about the changes to their terms of use At this point their greed has exceeded even my expectations I immediately transferred the stocks to my current bank and paid the fee due on the account They did respond fairly quickly in July to my very sour inquiries and this is a rarity for me to provide details for the transfer which completed primo-August My current bank did warn me they would likely charge a fee for the transfer of stocks which I received yesterday - and I still have not received any notification on closed accounts which leads me to believe I will have to pay another monthly fee to this hole bank I only hold on to the stocks because they were gifted to me by my late grandmother But maybe it is time to sell
Eleni Noyfeld
6734 reviews
N/A
8 months ago
I am Foreigner and from the first day
I am Foreigner and from the first day as I tryied to be a client I had problems Now after 1 5 year the bank has left me without CARD During pandemia they told me you can get a card if you are in Denmark I am in Denmark I made everything that I been asked to change post adress and finally they send the card in onother adreess I had already informed not to do it I have comunicate by email as well and told me to found someone to find my card Its proven that that they do not want to help me Its not by rules the problem The last person I talked because I asked if I want to close my account whats the process advise me to go to a new bank and they will do it for me and closed me the phone Another option is to send me the card in my permanent adress which is in onother country while im in DKwhile i use this Jyske account as my salary account
Ahmed Mohamed Hassen
6734 reviews
N/A
8 months ago
Worst banking experience ever
Worst banking experience ever I ve had bank accounts in 7 different banks in 3 different countries over the years and this has been by far the worst experience Starting by blocking my betalingservice account without informing me and this lead to me getting charged with late fees as the payments never went through Followed by the inability to make same day transfers during weekends even to other local banks Add to that not being able to check your account online at certain hours because The bank is closed The final straw was the arrogant disrespectful and mean communication I was told that I am not allowed to deposit cash at my account because I didn t provide information about where the money came from despite filling a form stating that exactly follow that by an ultimatum to stop that behaviour I sent them a message after that asking to close my account because of the disrespectful way of communication which they did instantly But later I received a message that they blocked my card due to misuse or money laundry This bank is in dire need for proper reform
Cookie
6734 reviews
N/A
8 months ago
Don t use this bank
If I could give them a 0x10 I would Worst experience of my life My money and I are being held hostage not being able to access my account First it was some tax we had to pay and then an insurance fee The tax and fee was paid and still no access It s been months and instill cannot access my money The help is arrogant but they rarely come online I don t know who else to contact to gain access to my funds Can someone contact me please Thank you
Space Studio
6734 reviews
N/A
8 months ago
I need to choose only one star to write
I need to choose only one star to write my review but I if I could I would have given no start to its customer service Aggressive and extremely impolite
Tijen
6734 reviews
N/A
8 months ago
Jyske bank does not give a loan to me
Jyske bank does not give a loan to me even I am an EU citizen and married with a dane Unfortunately the sad part my husband has been also punished that he is not married with a dane he could not get a loan aswell because of me marriage with a non-dane As a couple if I were a dane I would get the loan from Jyske bank what we asked for Not sure It does fit the EU regulations The bank evaluates EU citizens as a high risk to give a house loan it is one of the most sad discrimination way I have ever heard in Denmark jyskebank jyskebankBR