Kamsat Reviews

Following a long drawn out complaint

Following a long drawn out complaint with this company after receiving my item they was selling on ebay which I bought in feb 2019 I sent it back as it was faulty I have not recieved the item back after 4 months of returning it I am now taking legal action against them I strongly urge you do not buy anything from this company as they are fraudsters DO NOT BUY FROM THESE PEOPLE

Icom IC7300 beware

I contacted them and asked where they got the Icom IC7300 radios they sell on eBay from They would not tell me apart from a supplier If the radios do not come from Icom UK then the warranty will not be valid in the UK Icom UK told me they do not supply radios to Kamsat who do you believe

Their postage costs are ridiculously

Their postage costs are ridiculously high 25 to post a very light hand mic to Belfast Nuts so they lost a sale

Terrible service

Terrible service Ordered a satellite receiver and 2 weeks and countless messages later it was refunded although it was guaranteed to be in transit twice Avoid like the plague

lie after lie after lie

lie after lie after lie stay clear not trustworthy

There Ebay shop advertised goods are not always in stock

Ordered a Antenna from them which was supposedly in stock and it did in fact take over a week to arrive Annoying when you consider there retail premises are around only 20 miles away I ordered from a Ebay Asian seller the day after the Kamsat order and those goods arrived a day before this order I have actually phoned them up after seeing something I required advertised as in stock again on Ebay only for them to inform they had no stock and offered me a much more expensive alternative to pick up in person shall not be ordering anything else from them I don t trust that even though they state they have plenty in stock they are a complete let down

Awful

Awful Ordered a RM KL 505 Amplifier from these via eBay Phoned them to confirm they had one in stock and was assured that they had It would be posted next day A week later and nothing received Phoned them to be told that it had been posted A week later phoned them again to be told that they did not have them in stock Lies lies and more lies Do not trust this company Do not buy from this company

No issues then you ve been lucky

Those who have given 5 star ratings have been extremely lucky I fall into the 60 plus dissatisfied category for which 2 out of 3 previous customers also seem to agree Customer Satisfaction seems to be a term that is not in Kamsat s vocabulary I ordered a product that was listed on the website but received something completely different When I approached Kamsat they tried to blame me for ordering the wrong item at the same time as removing the product webpage I ordered from on their Kamsat website Fortunately I had kept documentation proof that the error was not mine So now having got Kamsat to acknowledge the error was theirs and not mine the laborious task of returning the wrong product for a refund began I had to chase and chase again every step of the way Ringing their advertised landline got an answer machine and left messages asking for a ring-back were ignored thus I had to resort to emails From the time I placed the order to the time I got my refund was nearly a month and totally unacceptable in modern Internet sales online order times OK the refund requested was only 8 but it is the principle of treating your customers fairly that counts and the fact that the refund was only 8 should have resulted in a no quibble customer experience The only positive aspect of this experience was that I didn t have to pay the return delivery charges as Kamsat arranged collection by Royal Mail

Purchased Moonraker Ampro whips and

Purchased Moonraker Ampro whips and received Sigma Eurocomms instead They have now edited there website Still WAITING for refund 2 wks later