Kaotikobcn Reviews

They just don t care

Bought a sweater in their sale at the beginning of November After waiting three weeks without any information I emailed customer service about what was up I got an answer the next day late at night that they would look into it And they left the situation like that 5 days later I had to email again to ask for information Got the answer that it was out of stock and they couldn t deliver Please ofcourse it is out of stock a month later And even if it is due to an error as they claim just let me know Don t make me run after my order and my refund They would ve just left it like that if I didn t pursue it twice I will probably have to ask in a week where my money is For the third time Never buying there again

Bad quality clothing save your money for smth else

I ve purchased a hoodie and a jacket from Kaotiko as the designs were cool The jacket had poor sewing inside the pocket and had to be fixed The hoodie wore out in 2 months and is full of holes due to the textile being so thin I tried to get it fixed but the only way is to put patches on it as the material can not be sewn due to its thinness Not to mention I paid 80 bucks for it in the first place which was with discount the original price was 100 That s just absolutely ridiculous to sell such badly made clothes from cheap textile with this price Customer service was no help and did not even reply to my email in the first place Save your money there s plenty of cool European brands that will give you European made clothes for similar price and 10x the quality

Finger weg

Finger weg Made an order of three product at this website where they have send me the wrong products After sending a complaint they apologized for their mistake and said I do not need to pay the return costs Now there is still an open bill of 10 Euros return costs which I need to pay as they claim after 7 working days I got a respond btw that because it is more than 1 product I do need to pay the return costs Overall terrible really terrible service where they convinced me to make an account here to write my first bad review So if you want to take the risk of 10 euros return costs getting the right product you are here at the correct address otherwise I would recommend you to order your clothes at a more safe page

i ordered a hoodie for my boyfriends

i ordered a hoodie for my boyfriends birthday recently unfortunately it s quite misleading with the sizes since i ordered a hoodie in M which was way too small because the decription doesn t tell explicitely it s a womans size the white color is unisex while the blue color apparently isn t 90 for me is a lot of money now i have to do a retour and pay 8 50 on top to send it back and reorder the unisex hoodie and pay more shipping costs what is disappointing

Ordered a Levis t-shirt got a counterfeit

Ordered a Levis t-shirt got the wrong item On top of that it s a conterfeit item I ve contacted the support and got no answer FAKE COUNTERFEIT ITEMS DON T BUY FROM THIS STORE

Fast reply

I m basing this review solely on the responsiveness and handling of customer service which is great I haven t received the products yet because I ordered it just yesterday but 5 stars for the support team