Kapruka Reviews

How would the birthday girl feel when

How would the birthday girl feel when she get old roses that petals are falling off And hideous wrapping What do you mean it s on high quality assurance They are absolutely blind and useless It s not the first time I got roses that are falling off Never purchase any bouquets from here

I bought a hand mixer which I didn t

I bought a hand mixer which I didn t check in srilanka market place but they posted in the shopping menu for us dollars 25 50 and with delivery I end up paying 8000 srilanka rupees with out warranty but when I check the market place it only valued about 3000 rupees srilanka rupees they have charge 150 then the selling market price elsewhere specially foreign srilankans keep on eye when doing electronic item shopping with them because they overcharge overprice the product plus most of the item no warranty after overpriced be careful don t waist you money in kapruka rather tell someone in srilanka to order it elsewhere and ask them to delivery under pickup me or uber

Sevaral attempts to get a response But Useless

Sevaral attempts to get a response regarding the damaged item in my order VBRN067200FA delivered on 23 11 2024 I ve sent multiple emails about the unusable Creative Bottle Shaped Folding Umbrella but have received no reply Finaly contact through whatsapp and request some photos all provided but no solution very poor customer service if dont know to handle online service better sutdown

DO NOT WASTE YOUR

DO NOT WASTE YOUR Terrible customer service No response to emails Their office number provided is never answered The person hangs up on you when you call the WhatsApp number provided

Terrible service

Terrible service The order wasn t delivered on the scheduled day and when it was delivered they shipped the wrong product the price of which was much lower than what I paid To date they have never refunded what I paid extra I don t recommend them at all

I was sending gifts to my friend in Sri

I was sending gifts to my friend in Sri Lanka for Christmas The products were in my cart and I arranged payment from my Coinbase account which went through right away I never received confirmation from Kapruka Then the products disappeared from my cart and still no confirmation from Kapruka My account still says there are no recent orders My money is gone This is the only response I received from them Dear Sir Madam Thank you for contacting Kapruka Customer care We have forwarded the following details to our IT department we will update you as soon as we have a reply If you have any other questions or if we may be of further assistance please let us know Best regards Mahesha JayasenaKapruka - Sri Lanka s Largest Online Shop USA UK Australia Middle East Canada New ZealandToll Free 1-800-651-5099Not Recomended at all

Highly Irresponsible pathetic service

My Friend from USA sent a cake for Christmas and passing the 4th day I still didn t receive it They have become highly irresponsible frauds Their Customer service is pathetic just dragging the matter and not giving a solution too Kapruka has deleted my review which I posted on their FB page Highly Disappointed edited 28th Dec 24 around 2 30 PM I received a 16USD worth cake instead of the 30USD worth Yule - log which my Friend had ordered

Don t buy this app or any product

Don t buy this app or any product there is no response from customer service

It s really bad customer service

It s really bad customer service Try to contact several times Nobody is picking up the phone order deliver next day Not helpful at all really bad service