Karcher Reviews

Supply of additional battery with Purchase of LMO18 36

I recently a bought a Karcher LMO 18-36 Part of the purchase service is to provide a free addition battery Dora was extremely helpful in finding my details and in advising how to precede with the process I would like to thank her very much for arranging the future of the orderWell done Dora great work and much appreciated Please pass on my thank to all involved Ian Morrison

Here s a Trustpilot review you can use

Here s a Trustpilot review you can use for Karcher --- Rating 5 5 I recently had an outstanding experience with Karcher UK and I couldn t be more impressed From the moment I reached out to their customer service team regarding my SC2 Easyfix I was met with professionalism responsiveness and exceptional care The team quickly identified the issue and handled the process efficiently ensuring that my concerns were addressed in no time I ve used other steam cleaners in the past but have often been disappointed Karcher however truly stands out Their products are robust and reliable akin to the legendary German football teams of the late 80s and 90s simple yet highly effective I also completed their customer satisfaction survey and rated them 10 out of 10 because they truly deserve it Don t be surprised if the whole team gets promoted tomorrow for their fantastic service I highly recommend Karcher not only for their top-quality products but also for their exceptional customer support Thank you Karcher for making my experience so positive ---Feel free to modify any part of it to better reflect your voice

Amazing customer service

My K rcher K4 got default in the first week I called customer service and they were extremely helpful A courier came to collect the broken one and dropped a new one just couple of days after my phone call Amazing customer service

Karcher goes the extra mile for clients

Knowing karcher staff will go that extra mile to help there clients If i nedd something done they will always find a way to do it Staff and engineers will always give me the right information so any machinery we get is the best for our cleaning and easy for us to use

Initially worried as I didn t receive

Initially worried as I didn t receive acknowledgment of my purchase And then further concerned about receiving an email saying the information I supplied couldn t help me By Monday my worries were alleviated a young girl her name is Evia M whom I spoke to was prompt efficient patient and gentle

Have just been to Karcher

Have just been to Karcher Gateshead with K4 pressure washer that was leaking And Tom who I think was centre manager was excellent He recognised what he thought was wrong and sold me the spare part He then helped fit it when I explained that I didn t have good eyesight First class customer service from an excellent young man

Karcher has my 100 vote

My lovely Karcher Window vac which I only use for cleaning the shower developed a fault within the guaranteed period Having contacted Karcher about it I was astonished at how superbly they dealt with my complaint I received a replacement delivered on a day of my choice with no fuss or hassle In these days of stress filling in forms and waiting months for action Karcher has my admiration 100 for their excellent products and service

Excellent customer service

Excellent customer service - thank you We had to contact as our pressure washer suddenly stopped working We were sent instructions on fixing it quickly which were easy to follow and worked perfectly