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Based on authentic user experiences
Simona Holm
6734 reviews
N/A
4 months ago
unbelievable
At the Citroen department in Odense I met the most ignorant uninterested and unfriendly salesman We wanted informations and try a new Grand Spacetourer which stood directly outside and the only thing he answered was it is automatic I said that I was fine with that but he showed NO reaction We asked for a brochure which he said he does not have then we went out speechless
Lipovanu Ionut
6734 reviews
N/A
4 months ago
Worst experience
Worst experience We made a booking for a specific car and wrote in the comments that we will buy it After we got acceptance on email we made a phone call and said that we got a loan and we will come from Copemhagen Guy said that he won t work on Saturday but will inform his colleague about it And finally when my husband drove there they said that the car was sold on 29 of February and we made a booking on 28 of February But we did get any cancellation letter or call nothing So just spend time and money for driving back and forth And a guy who was working said that it s his second day at this job Actually I don t care Worst customer services and employees attitude for clients DON T recommend it P S Oh and if you are not able to take care of internet ads you shouldn t do that because that car is still on sale on all websites
Peter Mose S rensen
6734 reviews
N/A
4 months ago
Incredibly crapy customer service in
Incredibly crapy customer service in Bondovej Odense It is a consistent pattern of sloppy unprofessional communication since August when I bought a car unfortunately at Karvil Although I was assured the car was technically in order the FDM check revealed it was missing one of the two big plates underneath the car just below the motor So the motor is naked to all crap splashing from beneath The trailer hook was missing protective holes for an installment of a trailer which means the car would fail the periodical check according to FDM How Karvil s mechanics could not see and know all this But the worst part is non communication to get the car fixed In months no decent response but promises to call me send me an email later tomorrow Monday and then nothing happens They called instantly back to the angry email just to tell I would get some dates to choose from by email tomorrow and then of course no email no info for another few weeks Eventually on the agreed day s morning I still didn t know what time I should arrive at the autoservice although I contacted them twice about it a day before Customers do have their own lives to plan No apologies nor explanations in advance about the possible delays You are either ignored or fed with empty promises for a very long time
Peter Mose S rensen
6734 reviews
N/A
4 months ago
Elendig Citroen
Elendig Citroen men god service
Bj rn S rensen
6734 reviews
N/A
4 months ago
Fantastisk v rksted service i top og
Fin behandling og god tid til at orientere om bilens funktioner Alle aftaler forl b super hos karvil Fredericia
Tara Ahmad
6734 reviews
N/A
4 months ago
Fin service
God tid til at servicere os venlighed og im dekommenhed
Polina Zheleva
6734 reviews
N/A
4 months ago
We have had all the help and info what
Fantastisk v rksted service i top og det mest fantastiske personale p faaborgvej od sv
kunde
6734 reviews
N/A
4 months ago
Very good service and a very friendly
Super fin service
Thorsten
6734 reviews
N/A
4 months ago
Extraordinary service
We have had all the help and info what we needed to find and buy the perfect car for the family Thanks Jakob
Alberto
6734 reviews
N/A
4 months ago
I recently have bought my car from
Very good service and a very friendly man at the front desk