


Kashmina of Norway - Scandinavian design 100 cashmere
Based on authentic user experiences
Irina Kremleva
6732 reviews
N/A
5 months ago
DO NOT BUY ANYTHING WORST CUSTOMER EXPERIENCE
The worst customer service The size and quality didn t fit so I sent the clothes back No reply until I opened a case in PayPal Then they confirmed the return as I had a DHL tracking but started asking me to close the case so that they can return some money Some But not all as it turned out that they want me to claim some money from German government I never had such case in my life It s already 2 months I am trying to get my money back
Gillian
6732 reviews
N/A
5 months ago
No response from company AVOID
Received incorrect colour of scarf and want to return order 2739 I have sent numerous emails and called multiple times to obtain a returns label as directed and haven t received any response for over a week now The item is not cheap and I m both furious and concerned that there has been zero response Is anyone out there from the company Update I ve emailed numerous times since your reply requesting a return label as promised and I have still not received it It s taking this long to even get a response for a return label Website states 30 day money back guarantee Absolutely horrendous customer service Please send me a returns label
Mevrouw N Matthijs
6732 reviews
N/A
5 months ago
Terrible service
Terrible service After sending two mails still no answer No info about my order I think I lost my money I WILL NEVER ORDER AGAIN After this review I received An answer I still didn t receive my order
Hanna Halychenko
6732 reviews
N/A
5 months ago
Terrible company
Terrible company Never buy anything from them I have been waiting for my return money for about 4 monts They said delivery time from Germany to Sweden is very long at this amount of time it can be delivered even by feet They stole my money Now I need to contact a police
Hanna Halychenko
6732 reviews
N/A
5 months ago
Update
Update I ve got refund only for one sweater but I ve bought two So I am waiting for another return
JKN
6732 reviews
N/A
5 months ago
Good customer support and happy with the product
Happy with the customer support and the product was as good as expected
Line
6732 reviews
N/A
5 months ago
Super service
Order sent in on Sunday picked up my new beautiful sweather on Tuesday at lunch Super quality design and comfort and super fast service
Jane S
6732 reviews
N/A
5 months ago
Delighted
This is my second Linnea Cardigan from Kashmina Excellent quality beautifully soft and warm very easy to wear and travel with Excellent delivery time around the world in 4 days Many thanks