Kateprom Reviews

They sent the wrong wedding dress

They sent the wrong wedding dress Sent multiple emails to have it corrected and they never resent the dress COMPLETE DISAPPOINTMENT

STAY AWAY

STAY AWAY Or don t worry about getting your money back I have over 30 emails to Kate Prom for return refund and all they do is play games and pretend another person responding every time and it goes around and around and around THIRTY plus emails now Almost two months of this now

DON T BUY FROM THIS PLACE

DON T BUY FROM THIS PLACE I waited 4 months 4 damn months of back and forth email with these people to try and get a dress for my niece and they either ignored me or when you finally issue a good enough threat like wanting your money back the give you some bait like ohh we have it ready we are sending it soon so sorry when I finally got it I instantly checked the tracking number and it was just sent THIS WEEK Please Please save yourself a headache and look at more trust worthy places dont suffer like me and others have

Don t buy from this COMPLETE SCAM BUSINESS THAT WILL STEAL YOUR MONEY - STAY AWAYbusiness it is a

Don t buy from this business it is a scam from China Ordered Nicola Emiliano Pine Green Floral dress and received a nylon yellow home manufactured rubbish I don t know how they get away with this COMPLETE SCAM BUSINESS THAT WILL STEAL YOUR MONEY - STAY AWAY

Absolutely love the wedding dress

I was nervous to order a dress online because I ve had bad experiences in the past I wanted my wedding dress to look like the photos I had found on social media and Kateprom really did make it happen They walked through the whole ordering process with me and have the best online customer service I ve experienced They reply to the live chat quickly and respond to my emails very quick as well I got my wedding dress as a picture order and in a custom size and the dress fits me perfectly It look identical to the photos I ve sent them and I won t be needing any adjustments The material and lace is done so finely it really looks like they put a lot of effort into it Shopping is very easy on this site as you can ask them questions anytime and they are able to take custom orders based on photos and sizing The order also came really fast and if you ask they are willing to send you photos of their process work The customer service once again is so friendly I d be looking forward to shopping here again in the future Thanks Kateprom for the amazing customer service and beautiful dress It was definitely worth the wait as it first perfectly on me I would 100 recommend shopping with them

Fantastic dress

Fantastic dress Fit exactly how it was supposed to I wore it to a wedding and got compliments all night I felt very beautiful and elegant all night and comfortable I would totally buy it again

Good communication very easy to customize

I wasn t sure about ordering online from a site that I didn t know about before but customer service has been great and my dress fits like a glove from the custom sizing that didn t cost me extra They even worked with me to make sure I had the specific details that I wanted I admittedly got nervous in between when I couldn t see tracking info but essentially the dress ships from China and the tracking info only kicks in once it hits US soil

It for extremely well and was super

It for extremely well and was super good quality and I spoke to them about a couple issues with shipping and they were very helpful and super nice 10 10 Thanks for your help me choosing this wonderful dress Will buy more from here

Kateprom is the best place for prom dress

I ordered this in my custom size and it arrived just as beautiful and perfect as I wanted it to be!! Thank you so much!!! WONDERFUL