


Kawasaki Original Parts Genuine Kawasaki Parts Dealer
Based on authentic user experiences
BJ
6737 reviews
N/A
5 months ago
Just Great
I like the Kawasaki Original Parts initiative as it is helping keep alive older bikes Having now placed several orders with them I ve always found them excellent The parts can be a bit pricey but this is characteristic of most motorbike parts in the UK Their online system is excellent and easy to use A great service
Isaac Reeve
6737 reviews
N/A
5 months ago
I have used this site a few times and
I have used this site a few times and it has original Kawasaki parts They are expensive compared to after market parts but the parts do last I had an issue where some parts I ordered where not correct due to the Frame Number being incorrect on there site They were happy to replace the part It was a decal that was the wrong colour so it wasn t that bad They said they would fix the Frame Number issue on the site so this would hopefully not happen again I would use this site again
Jake Pickering
6737 reviews
N/A
5 months ago
Had the items I needed in stock
Had the items I needed in stock placed the order and they had arrived by the next day Friendly on the phone as well Wished my local Kawasaki dealer was as good
Jake Pickering
6737 reviews
N/A
5 months ago
Probably the worst communication and
Probably the worst communication and service I have received Dealership is definitely not what it use to be Not a single effort made to install any belief or trust didn t seem to care less The old Cradley wouldn t have let this happen However I actually chose not to write a poor review prior to this when the bike had a recall they made it extremely difficult to get the bike booked in to complete the works I received a phone call shortly after promising me they valued customers and would continue to prioritise existing customers as well as new ones A friend also received the same treatment with the above plus a warranty issue they never actually resolved or really seemed to want to So thought if give them another chance and lone behold a leopard never changes it s spots Family customers for over 30 years safe to say I will be taking my business elsewhere
Alan Orchiston
6737 reviews
N/A
5 months ago
A great company to deal with
A great company to deal with Just wanna say thank you to Cradley Kawasaki for getting my parts down to me in record time I can get the other half on the back now with the parts sent down The guys in the parts department know their stuff and special thanks to Mike for sorting my parts and getting it posted top guy Thank you Highly recommended company
Patrick Burkitt
6737 reviews
N/A
5 months ago
Just brought a bike from Cradleys
Just brought a bike from Cradleys I called head salesman Gareth and he said the bike was immaculate and could be delivered and inspected or returned but I decided to drive up and inspect it I shouldn t have bothered it was as described Bike was delivered promptly and professionally by Kev from Bike Transit Job well done and very happy
Jon Holmes
6737 reviews
N/A
5 months ago
Ordered some parts for my z650 in
Ordered some parts for my z650 in Australia They came within 2 weeks and this was during the Christmas and New Years Period The parts were exactly what I ordered in their original packaging Would buy from them again 150 Great Job Cradley Kawa
Steve Young
6737 reviews
N/A
5 months ago
Used them this week for the very first
Used them this week for the very first time Shame I didn t discover them years ago Ordered parts on Monday confirmed stock on line and they arrived by post today Wednesday Great service thank you I always said that salesman sells the first car or bike and its the After Sales Service that sells the second and third etc They get all my business from now on Do you do Suzuki parts by any chance
Mr christopher bannister
6737 reviews
N/A
5 months ago
New bike
Just had my new bike delivered from ordering to delivery it couldn t have been easier thanks Chris will be back again and Kev the delivery driver couldn t be more helpful
Tim Lamplough
6737 reviews
N/A
5 months ago
Just giving a big thumbs up to
Just giving a big thumbs up to Cradley Kawasaki who processed my order in double quick time 48hours from order to receipt in Republic of Ireland Thanks guys from Patrick Burkitt