Reviews
2.7
5-star
32.56%
4-star
6.98%
3-star
4.65%
2-star
9.3%
1-star
46.51%
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Kevin Vikingson
N/A
1 year ago
Dealer Scam Pricing
12K lower than Black Book10K lower than CarFax9K lower than Edmunds14K lower than local similar vehicles listed on Autotrader No question KBB is VERY dealer friendly and basically a scam for consumers
Dina see
N/A
1 year ago
Horrible experience
Kelly blue book appraised my jeep at 1495 So I set up a appointment at a dealership The first thing the manager asked is why it s on a trailer then wouldn t listen He didn t even check it out and said we didn t want to know what he give us Well I said I did and he offered 100 That was a huge waste of my time Also I feel very disrespected on how you didn t even take the time to actually look at my vehicle Will never use kelly blue book again
Nancy Markon
N/A
1 year ago
KBB Vehicle Valuation Request -- DON T BOTHER
On August 8th I began helping a friend who needed to buy a new car and sell her old one mechanic said he wouldn t advise fixing it anymore We completed a request for Kelly Blue Book to value the current car so she could get an idea for budgeting purposes of what to expect in terms of sale price trade in value Just received the KBB response today -- September 10th -- after my friend s been driving her new car for over a week If it takes 32 days for KBB to provide a valuation why bother In today s car market you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive often from overseas KBB was a major disappointment
Raymond Dussault Jr
N/A
1 year ago
The book values are completely out of
The book values are completely out of sync Seems like it s being manipulated to help banks and insurance companies from having to pay for actual daily market values I d like to go to this magical KBB car lot and buy cars at the prices they value them at
Jake Dorrance
N/A
1 year ago
Poor search tool with inaccurate or
Poor search tool with inaccurate or missing information
Frank
N/A
1 year ago
KBB is a scam made for dealers
So when you look up a fair price from the dealer they show you 63 000 but when you put the same exact car details as my car value they show you 45 000 that s almost 20 000 less than the supposed fair price How is that a fair price then Seems like KBB is a scam made for dealers to profit of the unsuspected public I would not recommend using KBB to anyone trying to get the real market value and I would not recommend working with a dealer that is trying to take your trade at or around KBB pricing
DR
N/A
1 year ago
Had to give a star I think it takes away the legitimacy of the KBB Valuation
The process and choice to use KBB came with expectations Top of list -Professional Accurate Valuation of my vehicle The calls came in 2x-3x daily finally answered and went to dealership Unprofessional people that want to steal your car 100 abuse of a system I tried to educate the people in that fact that I WAS NOT born yesterday I would say it is as aggravating as placing your car for sale in marketplace
Joe
N/A
1 year ago
Scam website they price vehicles
Scam website they price vehicles extremely low so when you want to trade your vehicle at a dealership they use Kelly blue book to value it but when you buy a truck from a dealership its 10 times higher then what Kelly blue book prices The only reason it exists is so that dealerships can scam you out of what your truck is actually worth
Olivia Lopez
N/A
1 year ago
F this website offered me 1 000 for
F this website offered me 1 000 for my car then sold my phone number to every dealership and I got phone calls all night and 7 in the morning to y on a Saturday form dealerships in hell not interested in I work hard all week and look forward to sleeping in before my kids wake me up and these sales people call me to ask if I want to buy a car Even if you tell them to remove your phone number they have some one different call F this company it s trash
Dagmar Crayola
N/A
1 year ago
The Cash Offer is never what you end
The Cash Offer is never what you end up with A hook to get you into the dealership Our car was all that we indicated and pristine as the evaluator told us many times but the final offer we received was 1000 less
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