


Based on authentic user experiences
Angela Gillespie
6732 reviews
N/A
8 months ago
Continued my insurance after the
Continued my insurance after the initial setup by the breeder went with the top cover for my two pups unfortunately have had to claim for one as he s poorly everything has been brilliant with the kennel club insurance from the customer service on the telephone to the settlement of the claim so far Highly recommend this cover for all pets
Mandy McLean
6732 reviews
N/A
8 months ago
Excellent cover with great benefits
Excellent cover with great benefits Ginny loved her Christmas hamper thank you
Serena Morgan
6732 reviews
N/A
8 months ago
Very happy with what kennel pet
Very happy with what kennel pet insurance price is not too bad helps with my puppy if anything goes wrong Very happy with the staff you help me in any way they can I really appreciate there hard work Thanks
GillyGx
6732 reviews
N/A
8 months ago
Outstanding
We ve been with Kennel Club for 12 years since our boy was a puppy and I cannot fault them They never fuss over claims offer much higher levels of cover than other insurers and have been nothing short of brilliant Our poor little man has had both back legs reconstructed due to cruciate ligament failure had a total ear ablation due to an ear infection that was so rare there was no cure has corneal oedema and now hemangiosarcoma needing major surgery and a lifetime of chemo Kennel Club has never let us down in settling every claim quickly and without fuss Their helpline staff are incredible but a special mention must go to Stefaniedza Russell who has gone above and beyond offering support and advice to help us through this difficult time Would recommend KC without a moment s hesitation
Jude Coney
6732 reviews
N/A
8 months ago
Well worth the premium for a top-class service Having just recently taken out a policy
Having just recently taken out a policy for my new puppy I did not expect to have to make a claim so quickly but at just 15 weeks she needed to have X-Ray and blood tests plus anti-sickness treatment for lethargy meaning an over-night stay at the vets This came to 815 00 The KC team have been great in liaising with the practice promptly and keeping me informed of the progress with the claim and the correct sum of payout has been made directly to my bank account in less than two weeks This is what a customer would want from a policy and easily justifies the annual premium I just hope I won t need to claim anything again for a very long time but am confident of a top class service should I need to
Katrina Butterworth
6732 reviews
N/A
8 months ago
Dog insurance
The lady on the phone was very helpful and found me a cheaper policy to suit our requirements
Graham Walker
6732 reviews
N/A
8 months ago
So far so good
So far so good used the Agria app a couple of times to book an online video appt with a vet Very impressed with this service Haven t had to make a claim so far so not able to comment on that process and hope I don t need to
Jackie Pryde
6732 reviews
N/A
8 months ago
Excellent service
Excellent service easy to apply on line and easy phone number to contact when required Staff really helpful and polite
Karen Hockaday
6732 reviews
N/A
8 months ago
Excellent customer service
I rang up customer service to discuss the renewal on my pet insurance I was trying to decide whether my policy was value for money as my dog is quite elderly now I spoke with Carol and she was extremely helpful and was able to explain my options in a lovely and kind manner We talked about complementary therapy and the level of cover my policy provided I was reassured and I decided to renew my insurance
Heidi
6732 reviews
N/A
8 months ago
Above and beyond service from Robert today
Robert followed up on a call made on a Saturday morning to Chloe who was going to refer to the appropriate team on Monday He responded when he was not at work He had considered our query and had successfully come up with a resolution to our request to review the cost of the renewal of our pet insurance The cost of our insurance came down and we are extremely grateful to Robert for his dedication to Kennel Club Insurance you are lucky to have him on your team