


Based on authentic user experiences
STAY AWAY
6736 reviews
N/A
6 months ago
Horrible
Horrible Stay away they scam you out of your money Never make their own deadlines hardly any communication only to find another reason for a delay don t allow refunds
Dolph Herrington
6736 reviews
N/A
6 months ago
False advertising
False advertising no support lied to my credit card company to steal my money
Irene Fontanez
6736 reviews
N/A
6 months ago
Pre-ordered a keyboard in September and
Pre-ordered a keyboard in September and didn t get it until April They gave me the wrong components and their customer service is the worst They take absolutely forever to respond Highly do not recommend
Dakota
6736 reviews
N/A
6 months ago
defective PCB
defective PCB which was no longer being manufactured on the time of arrival Vendor has done nothing to remedy the issue update as of 11 24 their site has restocked the item and I have still not received any sort of remedy to this situation
Otter Paw
6736 reviews
N/A
6 months ago
It s a definite scam
The process stopped for two months after payment When I sent an e-mail I received a reply that the item had arrived in the warehouse and was being delivered soon Two months later I did not receive the item for a total of four months and the e-mail did not respond When I asked the credit card company for a refund they refused They reported to the credit card company that there was no order details because there was a problem with my card but it is a clear lie Before I asked for a refund I could check the order details on the website After requesting my order details became blank The tracking history presented by the scammer to the credit card company is self-drop They are in Cali and my address is Delaware hahaThey manipulate positive reviews on websites and communities like Reddit They write false feedback that it takes some time but you can get it The trick of taking a long time to deliver is to receive money from the credit card company If you paid for something here contact the credit card company immediately and ask for a cancellation After many objections I succeeded in getting a refund
Air On
6736 reviews
N/A
6 months ago
Do not trust them
Ordered a zoom98 early January 2024 To this day September 2024 I have still not received my keyboard There were multiple batches from other vendors and Meletrix themselves being completed while I still wait for even a single update Do not trust this company its a scam
Bryant
6736 reviews
N/A
6 months ago
No help from CS
Made an order it was shipped but never was delivered CS was no help in locating my order and only referred me to their shipping insurance No offer to help refund or anything Tracking shows the package was never delivered Buyers beware that KFA has no customer service and if you package is lost they won t do anything to assist
CJ
6736 reviews
N/A
6 months ago
Company is a Joke
My keyboard came with a defective PCB been trying since April to get them to send me a replacement I doubt I ll ever get that PCB but I m here to warn you to stay away from this company CS is awful and doesn t reach out till you message them and even then they respond when they feel like it
Brian Tran
6736 reviews
N/A
6 months ago
Avoid this place like the plague
Avoid this place like the plague I thought with such a professional looking website it couldn t possibly be scammy but I learned my lesson It all started when I bought a set of keycaps and switches half a year ago I used a promo code from their site and was discounted 5 It was an expensive order so that helped A few weeks later I was told to pay back the discount since technically the keycaps were on pre-order I literally had to pay them more money in a separate transaction through a sketchy email I contacted the sender every day for a week but never got a reply Finally I i contacted the help desk and got a reply days later that it was indeed a legitimate email Left an extremely sour taste in my mouth Now months later I m told that the switches are now out of stock because they refused to hold them until they shipped my order Crappy business practice but that meant I d be refunded and I sure as heck didn t want to give them anymore money So agreed to the refund and they agreed to ship my order Didn t receive any update from my bank or any tracking info after said they shipped my order Again I contacted them every day for a week Finally got a reply that since it s been so long they can t issue a refund and I need to give them my PayPal information to get a refund I am sooo done with this site Will never consider them again for future orders and I d advise everyone to do the same Also they disabled reviews on Google which is another bad sign
TR
6736 reviews
N/A
6 months ago
Awful awful experience
Awful awful experience Waited more than 11 months for an item they said would take 5 to arrive - meanwhile other companies delivered multiple batches The order tracking page is just useless false information - the batch was marked completed for months before it actually was apparently this is normal to them - TO ME THIS ALONE MEANS YOU GET A ONE STAR Had to chase it up with customer service who don t know what s going on I was told it d be with me by the end of the month - it was another 4 months They also gave me information for the wrong item once and someone else s order another time And the coup de grace - I had to pay customs twice for an already overpriced item will probably eventually get some refund after jumping through some hoops Couldn t pay me to deal with them again I m not one to wish ill on others but I really hope they go broke they truly deserve it no one would be missing anything the world could do without them