Keutek Reviews

Claim

Keutek charger cables and tips are

Keutek charger cable iOS tips are trash Cables work with USB-C tips only I bought iOS tips from Keutek and they only worked for a day The USB-C tips are still working so I don t know what the problem is with the iPhone style tips The magnets are strong but design sucks since there isn t enough cross sectional area it makes the magnetic connection weak to eccentric forces Too expensive in my opinion for what I got Do not recommend

This product was great for the first

This product was great for the first week after that i noticed it wasn t charging due to the fact that its magnetic and it picks up all kinds of small metal filings and preventing a good solid connection between the cable and the adapter

With respect to Keutek products and

With respect to Keutek products and their suitability for use with the later Apple I pad pro products They are not suitable They simply do not function I purchased four cord-charger sets and will be returning them for a full refund including shipping Many reports are that Keuteck has long been aware of their false suitability claims but has continued to market and ship these products

I have had consistent problems with the magnetic parts

I have had consistent problems with the magnetic pieces 1 The metal rim on the charging cord side of things or the little insert into the device I e phone are failing The metallic rim breaks easily making the cord useless If phone dropped it also frequently breaks the metal rim making the device magnetic side useless 2 The fact that we are unable to order the device product inserts I e for Apple or Android to connect to the charging cord is ludicrous What do you do with all the inserts sent that are not compatible to your device - while the ones you do need break so easily 3 When there are no broken parts and the magnets can connect - they easily break their connection with slight movements It s ok if you stay perfectly still My take away - Stick to the old system where the cord just plugs into your phone and you don t have to deal with all these magnetized easily broken pieces

Poor customer service and unusable with the new iPhones in a case

I purchased a Keutek charger and it worked fine with my older iPhone6 When I upgraded my phone to an iPhone13 Pro it became impossible to remove the magnetic tip of the charger without removing the case of my iPhone I wrote to them and they told me that it was in the timeframe to return the charger However the only way that they would accept the return is if it included the original packaging Since I had successfully used the charger with my older phone I no longer had the packaging I wrote back to them about this but never got a reply Their charger is unusable with the new iPhones unless you purchase multiple chargers and cables from them Update While I appreciate that call from the founder of Keutek this does not change my review In fact he told me that Keutek chargers are meant to be left in the phone This of course would necessitate buying more than one of their cables If this had been listed anywhere on the website I would not have purchased a Keutek So if you purchase a Keutek be prepared to purchase more than one of their chargers unless you can really get by with only one

It worked well for awhile until the

It worked well for awhile until the connector turned green I never got it wet but they say I did The power box still works fast but my cheap grocery outlet cable outlives theirs There s nothing wrong with my s10 phone It s not even that old

This is bye far the best customer

This is bye far the best customer service I have ever had the pleasure of dealing with I am disabled and on a tight budget and they went above and beyond extraordinary service If you decide to go elsewhere your making a big mistake

I am impressed

I am impressed These are nothing like the compitition Keutek actually work and have been very reliable in my experience I use the cables in my home and office as well as in my cars The braided cable is high quality and the LED equipped plug contains an extremely strong rare Earth magnet as does the socket adapter Highly recommended

Thank you Keutek for your quick response

Thank you Eric for personally getting involved with the issue I was having It s very usual for this to happen particularly in this day and time Most USA business communications are outsourced to other foreign lands and to other local entities So bravo to Eric for his hands on approach getting directly back to me on a weekend Outstanding And congrats again to you and your wifes 3 year anniversary I hope you can get that REST and Relaxion you both deserve

Helpful Customer Service Rep

I recently ordered the incorrect product from Keutek and contacted the Customer Service Department to ensure that I ordered the correct part for my phone I can t tell you how helpful they were and replaced my incorrect order without having me send back the wrong part I absolutely LOVE the charging cable and tips It makes charging my phone so much easier and it doesn t screw up the charging port on my phone like other charges