Keychron Wireless Mechanical Keyboards for Mac Windows and Android Keychron Canada
Based on authentic user experiences
Marc-Antoine Robichaud
6737 reviews
N/A
5 months ago
Keychron s customer service leaves much
Keychron s customer service leaves much to be desired While their keyboards are well-designed and functional their support team is notoriously unresponsive and unhelpful Customers often report delayed replies or no response at all to inquiries about faulty products or missing orders Replacement parts and refunds are difficult to obtain with support staff providing vague or inconsistent answers Many users also experience frustration navigating their poorly organized warranty process This lack of accountability tarnishes an otherwise reputable brand leaving loyal customers feeling abandoned If customer service is a priority for you Keychron might not meet your expectations Still haven t received my product and refusing to refund shipping or replace Been over 20 days