Kidsonestore Reviews

Order never arrived and no response

Order never arrived and no response

They are so slow with shipping and when

They are so slow with shipping and when you return it takes forever to get the money back

One should pay for a cancelled order

I have cancelled my order because you didn t have it in the lager by the time I placed the order You sent an email and asked me to choose something similar and said the item I want will be available in 2 weeks i did not accept it And I wrote back that I want to cancel my order After couple of days I called your so called customer service and you confirmed the order is cancelled so I registered it on Klarna as cancelled order but somehow magically after 2 weeks you sent the package to me I didn t collect the package and it was sent back to you And now Klarna says you didn t accept the cancellation Is there anyone there who could make sense of what is happening Why should I pay for an order that is cancelled and returned

The item arrived 3 weeks after placing

The item arrived 3 weeks after placing the order with no order confirmation The return arrived on 26 July today 31 July no money back no answer to letters I want my money back Help

I have cancelled my order because you

I have cancelled my order because you didn t have it in the lager by the time I placed the order You sent an email and asked me to choose something similar and said the item I want will be available in 2 weeks i did not accept it And I wrote back that I want to cancel my order After couple of days I called your so called customer service and you confirmed the order is cancelled so I registered it on Klarna as cancelled order but somehow magically after 2 weeks you sent the package to me I didn t collect the package and it was sent back to you And now Klarna says you didn t accept the cancellation Is there anyone there who could make sense of what is happening Why should I pay for an order that is cancelled and returned

Companies are very happy to take your

Companies are very happy to take your money right away but this company still hasn t processed my return - which also costs 100 SEK to make by the way - after one month That s extremely poor

Useless store that never shipped the

Useless store that never shipped the items I ordered and took nearly 3 months to get a refund after 10 emails with customer service Avoid at all cost

Extremely bad store

Extremely bad store I had to pay 100 Sek when sending shoes back It was not mentioned anywhere before

Radio silance

Brought a voucher that I haven t received I tried to call but the line disconnects I emailed and i haven t heard back