


Based on authentic user experiences
Paul Mullan
6727 reviews
N/A
8 months ago
DO NOT BUY
They claim to have a 30-day refund policy and easy returns for your peace of mind but that would involve actually having them respond to your email or calls Claims to come from the country of your origin They re all coming from China Poor quality Does not provide any adequate support DO NOT BUY THIS but if you do at your own peril at least buy it with a credit card that may offer you purchase protection
Paul Mullan
6727 reviews
N/A
8 months ago
The brace simply does not work
The brace simply does not work Cheap junk straight from China and not made in the US Australia as the website claime depending on where you log in It s all a scam No one replies to emails to enquire about the returns process despite there being a no questions asked guarantee Fortunately for me I paid via ZipPay and worked with them to seek a refund through Visa Please do not waste your money
Zubair L
6727 reviews
N/A
8 months ago
They dont deliver the quality they promise
Guys these people are a bunch of scammers They do not respond to any emails I have ordered 2 shoulder supports from them and the quality is sub par Not only that I have sent them an email with regards to a refund 2 days after using their products yet they do not respond back Most likely this is a drop shipping company that is not held accountable for the products it produces
Colleen
6727 reviews
N/A
8 months ago
They dont respond to emails I
They dont respond to emails I purchased 2 shoulder braces and they are most uncomfortable I have yet to have my shoulder surgery so can t imagine what these would feel like post operative They don t sit flush with the shoulder and are not designed to fit comfortably over womens breasts They have a 30 day refund policy so hopefull they will respond in the given time frame and refund my purchase without any drama Colleen
Adam
6727 reviews
N/A
8 months ago
Company is a fraud based out of Canada
Company is a fraud based out of Canada and ships from China Refuses refunds Product not as described Do not buy from them trust the negative reviews
Mark Robinson
6727 reviews
N/A
8 months ago
Horrible customer service
Bought two as I have major shoulder issues Tried one on and found it really uncomfortable under the arm I am still trying to return the items but have not had a response yet for a return I have messaged emailed and cursed into the air All to no avail My guess is it will drag out till the 30 days are up and then Ill be stuck with the useless things
Keith Meredith
6727 reviews
N/A
8 months ago
BAD SELLER STAY AWAY FROM THEM
Promised delivery by 29th August from this Australia company but still not here started a PayPal dispute but seller told PayPal my purchase was delivered without supplying any evidence escalating and awaiting further responses from PayPal I thought I was protected from dodgy sellers by PayPal but apparently not Left a poor review on the sellers site but they won t post that only the fake 5 star reviews Stay away from this dodgy Chinese company
Carl Johnson
6727 reviews
N/A
8 months ago
After checking on this company and no communication
After checking on this company and realising the product was not from NZ as the site indicates I noticed a discrepancy with their pricing for the product Hence I sent them an email about it Needless to say my experience was the same as many others re no communication They have never replied to my email re purchasing other than a generic buy this and bla bla bla indicates to me they will not respond if I wish to return the product hence I won t touch them with a barge pole
Kerry Treichel
6727 reviews
N/A
8 months ago
This product is poorly constructed and
This product is poorly constructed and cheaply made Additionally it supposedly works for people from 250 lbs to 100 lbs Nope it does not fit uncomfortable lack of physical support I tried to contact the company multiple times and not one response and that is what is the most disappointing Buyer beware
Beth Magden
6727 reviews
N/A
8 months ago
FB ad very convincing and untrue
FB ad very convincing - 30 day money back return no questions asked 24 7 customer support Shoulder brace came w o packing slip Sent extra brace not ordered charged extra too Called phone from web site -msg says to email Emailed daily with no response Now I find from other complaints this is how they work