Kingkabs Reviews

Absolutely shocking

Absolutely shocking Charged 25 for a 10 minute drive Shameful

Booked a taxi from chester ten bin

Booked a taxi from chester ten bin bowling which has been open for a few weeks now and a driver called abbdulla could not find it I rang the office to complain and the arrogant office supervisor said he is not responsible for drivers who don t have a clue about where they are going Kingkab will employ anybody no however how useless they are about the geography of chester just because they are receiving settle money They are a disgrace of a taxi company I m not surprised everyone is starting to use uber

Unprofessional and intimidating

I have used KK since my wedding last year and always found them to be great and recommended to many until last night We were gifted a wedding present at a local restaurant and pre booked a taxi with KK We received confirmation and an approx price 22At 10 30 pm when the taxi was outside we revived a call to say the restaurant was out of area for KK and would actually be a lot more but they didn t know how much only that it would be at least as extra 40 just to be there We had no choice but to take the taxi because it was late but it was 60 not 22z Almost as much as our meal Now my concern is that I have three daughters and if it was one of them and they didn t have that sort of money they may have been left stranded On top of that the taxi I had booked was a chip and pin and it wasn t working The driver came right to the front door and insisted my husband give him our wi fi password and bank transfer the money We felt quite intimidated He also advised that the ability to pre book on the app wasn t quite set up properly yet and we should have also called KK as well Like what s the point in the app which clearly gives the impression all is booked For reference an Uber was 19 but we stuck with KK even though they quoted 22 because we were loyal customers Unprofessional and quite frankly would never ever rely on them to bring my daughters home I do hope we are refunded out of courtesy because it completely ruined what should have been a special night

Rude unhelpful driver

Driver sat in his car and watched me struggle with 8 full shopping bags and a baby in a car seat Didn t even attempt to open the boot for me and then had the audacity to ask me to hurry up as he had another job lined up Absolute joke

One of the worst f companies

One of the worst f companies going rob you bland and the drivers haven t got a F clue

The cabs are fine but

The cabs are fine but the lack of human contact on the phone is distressing The app is voiced by a computer which is pretty well useless leading to frustration and time wasting Drop the computer please Kingkabs

Ripped off

Ripped off Quoted 32 charged 54 BEWARE and AVOID

The app will tell you a taxi is 10m

The app will tell you a taxi is 10m away and then for reasons unknown the taxi driver will cancel your ride and leave you high and dry So 10 minutes very quickly turns into 45 while waiting for a new driver Drivers shouldn t be allowed to cancel rides on a whim after accepting them

Cancelled Trips

It s wonderful when there is supposedly a taxi 1minute away and then they cancel the trip Drivers should not be allowed to cancel trips they ve already accepted If I know a taxi is late coming I can arrange alternative arrangements I can t do that if it keeps saying a taxi is 1 minute away Taxi was 1minute away I was given a new driver 4 minutes away Then they cancelled again New one 3 minutes away Then another one 1 minute away A joke 3 minutes agian Nope gone again 2 minutes away Worse than a dating site