Kingstonmemoryshop Reviews

Poor service leads to an impact on reputation

I ordered the HyperX Impact HX432S20IB2K2 32 32GB 16GB x2 DDR4 3200MHz Non ECC Memory RAM SODIMM They have already postponed delivery a few times It kept getting pushed out each time with a disclaimer that it was not definite Of course that means you can t hold them to their word They also kept asking if I wanted to cancel the order When I mentioned I wanted to let others know in a review on TrustPilot they cancelled the order and imposed a refund They either have no control over their supply chain incompetent or they knowingly take your money when they cannot keep their commitments unethical

Just AVOID

This website passes off as being that of Kingston Technologies - it is not it is a company trading as Sweetcow Ordered memory and paid by Paypal delivery was due yesterday and needed for tomorrow Received a message suggesting a delay but only noting to expect shipping confirmation as none was received at the beginning of this week I emailed but got no response Using Paypal s contact number for them to escalate I get only an automated message that they cannot take my call AVOIDI ve requested a refund from Paypal - though even that was something of a painful process as they treat the VAT element as though it is an additional product

Returns are made incredibly difficult

This company doesn t seem to respect consumer rights for 14 day returns and even beyond that they don t seem to even follow their own returns policy Beyond this the customer service communicates in an argumentative way Just stick to more reputable companies eg Scan or Amazon

Memory did the job

Smooth transaction No problems Fair value Purchased 8GB RAM Did the job - sped up my desktop

Easily identified the correct RAM

Easily identified the correct RAM module for my laptop ordered it and it arrived promptly I have used this company every time I have needed a RAM upgrade and it has always gone as smooth as clockwork

Did an e-mail backorder on a memory and

Did an e-mail backorder on a memory and received after about a week an notification that the memory was available at their online-store and I ordered it and the memory arrived 2 days later to Sweden to a couriers drop-site after Jetpack who forwarded the TNT parcel for me tried to do a home delivery but I was at work at the time I picked it up later the same day at the drop-site Great service and shipping from Kingstonmemoryshop

Good communication upgrade to next-day delivery a nice touch

I ordered the fabled DDR5 RAM from Kingston Memory Shop Despite known supply chain issues delaying the order they kept me informed as much as possible as to what was happening and honoured my pre-order despite the price of DDR5 increasing hugely elsewhere They also delivered the RAM when it did become available on next day delivery at no additional charge Recommended

Ordered 8MB of RAM for my Laptop to

Ordered 8MB of RAM for my Laptop to speed it up then saw poor reviews for the Company everywhere and thought crap However the componant arrived in a few days took literally 5 mins to install in my Lenovo and now works quicker then I can input So far as Im concerned well done Kingston thank you

I bought a micro sd card from them

I bought a micro sd card from them which was accurately describe and arrived in good time The product was accurately describe and the website was straightforward to use I would buy from them again