Kirstielemarque Reviews

Terrible customer service Celebrity endorsers should be ashamed

The item I was sent was different to that on website contacted them and they acknowledged the website showed an older style They said they would refund in full once returned back to them at my own expense They eventually acknowledged receipt of returned item after several days of e-mails and promised refund that day no refund I continued to contact them again saying they would sort it that day no refund Fortunately I paid by PayPal opened a dispute and PayPal refunded me Still out of pocket for my return costs Poor quality items terrible customer service Celebrity endorsers should be ashamed

Haven t taken my emerald evil eye off

Haven t taken my emerald evil eye off for over 2 years Absolutely love And my earrings have just arrived absolutely beautiful pieces

My favourite brand

I have three pieces of KLM and I adore them all I had to have a necklace repaired my fault and it was fixed so so quickly Excellent jewellery and excellent customer service

I lost an earring which was out of

I lost an earring which was out of stock The team went above and beyond to locate one that was in their workshop I couldn t be more grateful thank you